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Rental Service Supervisor
- Manage rental breakdowns and technical helpdesk enquiries.
- Maintain accurate records of breakdowns and remote repairs to support performance monitoring and informed business decisions.
- Use technical knowledge and video support to diagnose and, where possible, resolve faults remotely.
- Coordinate engineer response and plan preventative maintenance.
- Monitor service activity and identify recurring issues.
- Participate in the company on-call rota (following training).
- Schedule engineers effectively to maximise utilisation and minimise downtime.