Credit Controller

KennedyPearce are partnering with a fast-growing international SaaS business that is looking to appoint a Credit Controller to join on an inital 2 month basis with strong potential to extend. This role is fully remote.

This is a highly visible, hands-on position where you'll work closely with Sales, Customer Success, and Support teams to resolve disputes, improve billing processes, and drive collections performance across a global customer base.

Key Responsibilities* Manage a high-volume portfolio of SaaS customer accounts* Proactively collect outstanding debt via phone, email, and customer engagement* Monitor aged debt and identify/escalate collection risks* Investigate and resolve subscription billing queries and disputes* Collaborate with internal teams to correct billing issues and improve processes* Support month-end activities, reporting, audits, and internal controls* Maintain accurate records of collection activity and customer interactions

What We're Looking For Proven Credit Control, Collections, or Accounts Receivable experience within a SaaS environment High attention to detail with a proactive, solutions-focused mindset Ability to thrive in a fast-paced, high-volume environment