Helpdesk Administrator

Kenneth Brian Associates are recruiting for a enthusiastic Engineer/Service Coordinator on behalf of our client. We are looking for candidates with experience scheduling engineers and route planning experience.

PLEASE NOTE: This role is fully office based.

Duties:

• Responsible for planning and managing engineers daily work schedule which will consist of both reactive and preventative maintenance
• General Administration Tasks including, emails, filing, sending out contracts
• First line customer assistance - e.g., answering telephone calls and dealing with customers.
• Uploading and allocating documents to online systems
• Managing diaries
• Allocate and schedule work for engineers

To be successful you'll possess:

• Previous experience in a scheduling position is required for this position
• Confident, polite and well mannered
• IT literate
• Educated to GCSE level with C’s and above
• Must live locally