Digital Trainer

Job summary

As a Digital Trainer at Kent and Medway Mental Health NHS Trust (KMMH), you will be responsible for the design, development and delivery of engaging end-user training content in support of the Trust's Digital Plan and other projects central to Digital Transformation; supporting our staff to have the knowledge and understanding to work with our digital systems and technologies in direct support of required project outcomes and objectives.

You will be working with colleagues and other stakeholders to design, plan and produce training material and deliver an engaging learning experience. Using your specialist knowledge and expertise, you will collaborate on identifying and translating learning objectives, instructional design requirements and introduce aspects of business process change in the production of training content and delivery.

You must be competent in designing engaging training content, which supports the end user to efficiently and effectively use the digital systems/technologies being implemented with an ability to distil complex information into a concise, non-technical style for presentation and effectively use a full range of delivery methods (blended learning) to enhance learning.

Main duties of the job

This role is for a Band 5 digital training, sitting as part of the digital transformation team. The digital training team work closely with Digital Project Managers, Business Analysts, Digital Suppliers and Frontline teams to design, build and deliver digital training on new and existing digital systems; this does not include the Trust EPR or mandatory training - these are managed by separate teams. Examples of training that this team deliver include - 8x8, Lime survey, M365, CoPilot, Teams Apps and Channels, PKB Patient Portal, Digital Essentials and any other Digital Literacy requirements such as password resetting, accessibility functionality on Windows 11 and M365, and how to make the most of the digital tools available to improve patient care.

About us

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that's working well together.