Data and Digital Analyst

Job summary

Location: Hybrid - Minimum of three days a week at Cudmore House and home working

Hours: 30 - 37.5 hours per week

Contract: Permanent

We are seeking a motivated and detail-oriented Data Analyst to support the delivery of high-quality reporting and insights across all Kernow Health CIC services and system partners within Cornwall and the Isle of Scilly.

The postholder will play a key role in transforming complex data into meaningful insights, using tools such as Power BI, Excel, and related technologies to support clinical, operational, and strategic decision-making. Working closely with colleagues across the organisation and system partners, you will help improve service performance and patient outcomes.

Main duties of the job

This role is primarily focused on data analysis and reporting, with opportunities to contribute to wider digital and IT initiatives as part of a collaborative team. It is well suited to an analyst who enjoys problem-solving, stakeholder engagement, and developing impactful visualisations.

About us

Kernow Health CIC is a Community Interest Company supporting General Practice and delivering Primary Care Services at scale across Cornwall. Established in 2011 by a group of Cornwall practices, we deliver several NHS contracts, including:

Cornwall 111 Integrated Urgent Care Service
School Immunisation Programme
Cornwall Primary Care Training Hub
Special Allocation Scheme

All profits are reinvested to benefit primary care across Cornwall, supporting sustainable and locally responsive healthcare.

Why Join Us?

Access to NHS Pension Scheme.
Competitive annual leave with buy/sell options.
Competitive sickness, maternity and paternity provisions.
Employee benefits programme via Vivup.
Access to training and professional development through the Cornwall Primary Care Training Hub.

Please note, we reserve the right to close the advert early should there be a significantly high level of applications.

We recognise that AI is becoming part of daily life, and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience, and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.

Job description

Job responsibilities

Key Duties and Responsibilities:

Develop, maintain, and enhance dashboards and reports (using Power BI) to support performance monitoring and service improvement
Analyse complex datasets to identify trends, risks, and opportunities, translating findings into clear, actionable insights
Respond to scheduled and ad hoc data requests, ensuring outputs are accurate, timely, and aligned to stakeholder needs
Work collaboratively with colleagues across the organisation and system partners (e.g. ICB, CIOS system partner organisations) to support consistent and meaningful reporting
Support the improvement of data quality by identifying anomalies, reconciling outputs, and contributing to robust validation processes
Extract, manipulate, and transform data from a variety of sources using tools such as Excel and Power Query
Contribute to the development and automation of reporting processes to improve efficiency and reduce manual workload
Present data and insights in a clear and accessible way to a range of audiences, including non-technical stakeholders
Manage and prioritise workload effectively, working independently and as part of a team
Contribute to wider digital and IT initiatives within the Data and IT function
Provide occasional support with system administration tasks or user queries, as required
Participate in service improvement and transformation projects across the organisation
Maintain awareness of relevant policies, data governance standards, and best practice in data analysis

You will be expected to carry out any other duties that may reasonably be required in line with your main duties, as directed by your line manager.

Person Specification

Experience

Essential

Strong working knowledge of Microsoft Excel (e.g. formulas, pivot tables, data manipulation)
Evidence of continuous professional development or willingness to learn new tools and techniques
Experience using business intelligence tools such as Power BI (including data modelling, dashboards, and visualisation)
Experience working in a healthcare, NHS, or other regulated environment

Desirable

Knowledge of data analysis techniques and tools (e.g. Power Query, DAX, SQL)
Understanding of data visualisation principles and insight presentation
Understanding of data governance, data quality, and information security principles

Qualifications

Essential

Degree in a relevant subject (e.g. Data Analytics, Mathematics, Statistics, Computer Science) or equivalent experience in a data analysis role

Desirable

Relevant professional certifications (e.g. Microsoft Data Analyst Associate or similar)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kernow Health CIC

Address

Cudmore House

Treliske Industrial Estate

Truro

Cornwall

TR1 3LP

United Kingdom

Employer's website

https://www.kernowhealthcic.org.uk

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