Dental Information Officer
Job summary
The post holder is responsible for
- The collection and supervision of accurate and timely data for patients with cancer and suspicion of cancer in order to monitor the Dental Institute's performance against the National and Trust Cancer targets
- The collection, supervision and presentation of accurate and timely data for the Trust cancer PTL meetings
- To assist with the processing of Subject Access Requests, preparing patient data for submission
- To assist the management team in the local administration of the Trust computerised Patient Administration System (EPIC) - to create, amend and cancel Dental clinic sessions in accordance with departmental procedure and in compliance with Trust policies
- To assist the Deputy General Manager in the local administrative processing of patient complaints
The post holder will be required to collect data from a variety of sources including EPIC, PTL, patient health records, proformas and other data sources internal and external to the Trust.
Main duties of the job
- To collect and enter the data on all cancer pathway referrals. To enter this data into the Trust & local Dental cancer waiting times database ensuring, through liaison with the Trust cancer services team, Waiting List staff and clinical teams, that the data is accurate, timely and complete
- To liaise with dental, medical, nursing and administrative staff to ensure that all cancer pathway referral patients are identified through various sources e.g. Dental Waiting List office, clinics, and other data sources for recording on the Trust & local Dental cancer waiting times database
- To manage and monitor the Dental head & neck cancer pathway PTL
- To attend the Dental head & neck MDT meetings, preparing information, solving queries and escalating issues
- To attend the Trust cancer PTL meeting, providing updates, taking back queries and escalating any issues to/from the department
- Under the direction of the Waiting List Manager, to create, amend and cancel Dental clinic sessions on the Trust computerised Patient Administration System (EPIC), in accordance with departmental procedure and in compliance with extant Trust policies
- To assist the Service Manager with the local administrative processing of patient complaints in compliance with extant local and Trust policies and relevant legislation
- To liaise with the King's SARS team for any Subject Access requests, providing information in a timely manner
About us
The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job description
Job responsibilities
- To provide basic analysis of data as required by the Dental Institute, Trust and external agencies within agreed deadlin
- To update and maintain relevant information resource databases / spreadsheets
- To attend regular team meetings to gather information/data and provide support as require
- To participate in projects and provide data for service improvement as requested by members of the Dental Patient Services team
- To support and work with clinical teams in completing clinical databases
- Contribute to the continuous development of information systems to improve data collection
- To monitor, maintain and manage the Dental Information Team mailbox
- The scanning of paper records into EPIC in a timely manner as requested
- The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.
- To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.
- We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued.
- At Kings we are a kind, respectful team:
Kind. We show compassion and understanding and bring a positive attitude to our work
Respectful. We promote equality, are inclusive and honest, speaking up when needed
Team. We support each other, communicate openly, and are reassuringly professional
- To observe and maintain strict confidentiality of personal information relating to patients and staff.
- To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.
- This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.
- All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication.
- Everyone is responsible for promoting inclusion no matter their role or team. At Kings, we want to create an environment where everyone feels valued, respected and welcomed
Person Specification
Education
- Educated to GCSE level, with grades (level 4-9) or equivalent
- Experience of clinic build management within EPIC
Knowledge
- Ability to use the Trust EPIC system
- Experience of managing cancer pathways, including booking, updating, tracking and liaison with clinical teams
Skills
- Communication skills - able to relate and communicate with patients and staff at all levels and from different professions. Adapts communication style as necessary and is able to work with and through others. Confident and Competent formal and informal communicator
- Ability to work under pressure within a co-operative multi disciplinary team-based working environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
King's College Hospital NHS Foundation Trust
Address
King's College Hospital NHS Foundation Trust
Denmark Hill
London
SE5 9RS
Employer's website
https://www.kch.nhs.uk/
- Company
- King's College Hospital NHS Foundation Trust
- Location
- London, United Kingdom SE5 9RS
- Employment Type
- Permanent
- Salary
- £33094.00 - £36195.00 a year
- Posted
- Company
- King's College Hospital NHS Foundation Trust
- Location
- London, United Kingdom SE5 9RS
- Employment Type
- Permanent
- Salary
- £33094.00 - £36195.00 a year
- Posted