Senior Information Governance Officer

Job description

Job responsibilities

The main Information Governance responsibilities for the role are listed below. Please see the attached Job Description document for a full list of responsibilities including for line managers and other responsibilities across the Trust.

• Act as the first point of contact for IG enquiries (some of which will be of a confidential nature), referring enquirers onward where appropriate.
• Provide guidance and advice to senior management across the Trust and their teams on a wide range of complex IG matters, and escalating as required, to enhance service delivery and patient care.
• Manage the process for police requests for information and provide support to teams who manage police requests.
• Manage the IG Support Officers to ensure that all police requests for information are responded to in line with legislative requirements and in a timely manner.
• Assist with and co-ordinate the production, collation and systematic returns and recording of evidence to support compliance with the Data Security and Protection Toolkit.
• Support key investigations into reported IG-related incidents, creating and presenting written reports for the Information Governance Steering Group as required. This includes evaluating reported incidents and helping to gather relevant information as part of investigations.
• Promote and raise staff awareness of IG by working with other team members to plan, organise and deliver training programmes to staff at all levels of the organisation. This may include staff induction and mandatory training (face to face, e-learning and ad hoc).
• Create and maintain dashboards and performance reports against key performance indicators, evidencing IG compliance and progress. Highlight any issues to the IG Managers.
• Ensure policies, procedures and learning materials are updated and maintained.
• Manage the Trusts data sharing register and flag expired agreements to Trust leads for updating.
• Plan, coordinate, and conduct IG audits (spot checks) of clinical and corporate departments across all Trust sites and provide written feedback to Service Managers that details the issues found and improvement actions required.
• Provide support and advice on Subject Access Requests (SARs) and FoI-related queries to the SARs and FoI teams as required.
• Co-ordinate IG risk assessments and reviews, including Data Protection Impact Assessments for new and existing systems/processes that involve the processing of personal data. Organise meetings for project stakeholders as appropriate.
• Support the collection and collation of information for Data Flow mapping and Asset Registers, such as offering training and support to Information Asset Owners and Administrators as directed by the IG Service Manager.
• Work to a high level of accuracy, autonomously and without direct supervision, but still report and be accountable to management.
• Make recommendations regarding the maintenance of the IG web pages on the intranet and public website.
• Deputise for the IG Managers when required to provide advice and support for projects. This includes attending meetings on behalf of the IG team as required.
• Identify opportunities for sharing wider learning with staff and deliver these learnings where appropriate.
• Undertake other grade-appropriate tasks determined by the IG Managers, such as projects supporting the development of IG across Kings.

Person Specification

Education and Qualifications

• Knowledge of key legislation and national guidance, including UK GDPR, Data Protection Act 2018 and Freedom of Information Act 2000.
• Degree or professional qualification in Information Governance (IG) or a related field

Knowledge and Experience

• Experience of interpreting and applying IG legislation and standards in areas such as Confidentiality, Records Management, Data Sharing, and Privacy.
• Experience of building effective working relationships with internal and external stakeholders
• Experience of managing staff

• Experience of undertaking audits
• Knowledge of Information Security Principles

Skills and Competencies

• Strong verbal communication, including the ability to explain complex information clearly to a range of audiences and in an engaging way.
• Excellent written communication, including the ability to analyse complex information and present it concisely.
• Excellent organisational skills, with the ability to manage competing priorities and work independently.
• Ability to undertake thematic analyses of risks and incidents.

• A good understanding and experience of working for the NHS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

Denmark Hill

London

SE5 9NY

United Kingdom

Employer's website

https://www.kch.nhs.uk/