Capital and Connectivity Support Officer

Job summary

The Capital and Connectivity Support Officer provides administrative and coordination support across the DDaT capital programme and medical device connectivity projects. The postholder will support digital and medical device capital schemes through maintaining accurate documentation and trackers, raising purchase orders, monitoring progress, and coordinating with clinical teams, DDaT colleagues, Clinical Engineering, suppliers and other stakeholders.

The postholder will also support medical device connectivity projects by maintaining project records, coordinating meetings and communications, following up agreed actions and dependencies, and escalating delays, unresolved issues or technical matters to the Medical Device Capital and Connectivity Manager or relevant technical lead.

The postholder will support the development and maintenance of Standard Operating Procedures (SOPs), including document control, version tracking and timely review, and contribute to the implementation and maintenance of the department's Quality Management System (QMS) in alignment with ISO 9001 standards. The role will also support routine departmental KPI and DDaT capital programme reporting using agreed information and templates.

Main duties of the job

Administrative, Capital and Connectivity Support

Provide a friendly and professional administrative service and act as a point of contact for the DDaT capital programme and medical device connectivity projects.

Coordinate and prioritise incoming requests, working with relevant teams to support agreed workloads, actions and deadlines.

Database and Documentation Administration

Maintain accurate records and documentation within appropriate digital systems, capital programme and connectivity project trackers, in line with departmental standards.

Support the registration and documentation of digital and medical device capital schemes within the appropriate departmental records and trackers.

Contract, Procurement and Supplier Coordination

Manage purchase orders and invoices for approved digital and medical device capital schemes, ensuring accuracy, compliance with procurement policies, and prompt resolution of routine queries. Maintain up-to-date expenditure, order and delivery records and support routine financial monitoring, escalating discrepancies or complex issues to the Medical Device Capital and Connectivity Manager.

DDaT Capital Programme Support

Provide administrative support for the DDaT capital programme, including digital and medical device capital schemes.

Monitor order and delivery progress, escalating delays and outstanding actions in a timely manner.

About us

Department Philosophy

The Kingston and Richmond NHS FT Digital, Data, and Technology team operates with a clear philosophy centred around improving patient care through innovation, collaboration, and efficiency. By harnessing the power of digital tools, data insights, and health and care technology, the team strives to create a seamless, patient-centred experience. We prioritize continuous learning and adaptability, ensuring that all technological solutions are not only secure and reliable but also aligned with the evolving needs of both staff and patients. Emphasising collaboration across clinical, operational and strategic teams and with external partners, the team works to foster a culture of digital transformation, where data-driven decisions enhance outcomes, streamline operations, and support the delivery of high-quality, accessible healthcare services. We support career development and strive to have diverse and energetic teams that reflect and are motivated to serve our communities. Above and beyond living our Trust values, we also seek to be respectful, curious, empathetic, professional and responsive.