Digital Health Systems Analyst

Job summary

The Digital Health Systems Analyst is responsible for supporting and administering Trust-wide clinical applications, ensuring systems are configured, maintained, and optimised to meet the needs of clinical services. The role requires experience in system administration, user support, and incident management within an ITIL framework, alongside a strong understanding of clinical workflows and digital healthcare systems. The post holder investigates and resolves user issues, supports system changes and improvements, contributes to process mapping and business analysis activities, and assists in training and onboarding users. This is a specialist digital role requiring both technical and analytical capability, effective stakeholder communication, and the ability to contribute to service improvement and system reliability in a complex healthcare environment.

Main duties of the job

The Digital Health Systems Analyst is responsible for supporting and administering Trust-wide clinical applications, ensuring systems are configured, maintained, and optimised to meet the needs of clinical services. The role requires experience in system administration, user support, and incident management within an ITIL framework, alongside a strong understanding of clinical workflows and digital healthcare systems. The post holder investigates and resolves user issues, supports system changes and improvements, contributes to process mapping and business analysis activities, and assists in training and onboarding users. This is a specialist digital role requiring both technical and analytical capability, effective stakeholder communication, and the ability to contribute to service improvement and system reliability in a complex healthcare environment.

About us

Developmentand staff wellbeing

Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.