Apprentice Digital Systems Officer
The Digital Officers within the team are responsible for developing and maintaining content and end-to-end user journeys on the council digital platforms (inc. corporate site / micro sites and online customer forms), meeting the needs of internal and external customers. The apprentice would support the Digital Officers with this.
Role
Main duties will include:
- Creation and maintenance of corporate online services, including the corporate website, micro sites, portals and online self-service forms.
- Understand the architecture and design content to support service areas with design and usability.
- Create, review, and evolve online content, whilst always ensuring that content is accessible and meets the corporate web standards and the GOV.UK design principles.
- Use information provided from web governance and analytics tools, to monitor and optimise the quality and accessibility of the corporate website and micro-sites.
- Plan, map, and build online customer forms as part of the service review, to improve the digital offer.
- Challenge service area contacts around appropriateness of web content and online services.
Training
You will spend 1 day a week at Hull college. The remaining time you will be in the workplace learning off of experienced members of the team.
Also, the skills coach from Hull College will attend your place of work to observe.
For the right candidate on completion of the apprenticeship there could potentially be a full-time position available.
- Apprenticeship Standard
- Content creator (level 3)
- Training Provider
- HULL COLLEGE
- Working Week
- 9am - 5pm Monday – Thursday, 9am - 4.30pm Friday.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Thursday, 3rd July 2025
- Start Date
- Monday, 4th August 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Presentation skills
- Team working
- Creative
- Initiative
Qualifications
- English GCSE, grade A* - C or 4 - 9 (Desired)
- Maths GCSE, grade A* - C or 4 - 9 (Desired)
About the Employer
Kingston upon Hull City Council
Hull City Council, or Kingston upon Hull City Council, is the local authority for the city of Kingston upon Hull (generally known as Hull) in the ceremonial county of the East Riding of Yorkshire, England. Hull has had a council since 1299, which has been reformed on numerous occasions. Since 1996 the council has been a unitary authority, being a district council which also performs the functions of a county council; it is independent from East Riding of Yorkshire Council, the unitary authority which administers the rest of the county.
- Company
- Kingston upon Hull City Council
- Location
- The Wilson Centre, 1 Alfred Gelder Street, Hull, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,526.20 a year
- Posted
- Company
- Kingston upon Hull City Council
- Location
- The Wilson Centre, 1 Alfred Gelder Street, Hull, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,526.20 a year
- Posted