Product Release Content Coordinator

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

Join Us as a Product Release Content Coordinator – Turn Complexity Into Clarity

Are you highly organised, detail-driven, and great at making complex information easy to understand? We’re looking for a Product Release Content Coordinator to join our PMO team, reporting into the Product Release Manager. In this role, you’ll be the bridge between R&D and the wider business - making sure every department gets the right product information, in the right format, exactly when they need it.

You won’t be creating polished marketing campaigns or final sales copy - but you will be the person who ensures clarity, structure, and accessibility, helping the whole organisation move faster and smarter.

• Collect raw insights Gather product information directly from R&D (specs, notes, feature outlines, etc.)
• Make it usable Turn dense or fragmented content into plain-English summaries, structured documents, or easy-to-use files
• Tailor for impact Distribute the right info to the right teams:
• Sales clear feature highlights
• Support detailed technical specs
• Marketing concept briefs and positioning context
• Fill the gaps Chase missing details and clarify information with R&D
• Keep it tidy Maintain a well-organised, version-controlled source of truth that everyone can trust

• Write polished marketing or sales copy
• Build training programmes or onboarding docs
• Create customer-facing materials
• Define messaging or campaign strategies
• Act as final approver for content

• 3+years’ experience in content coordination, project support, product ops, or similar roles
• Comfortable working with technical content (without needing to be an engineer)
• Naturally methodical and structured - you spot gaps, chase details, and keep information organised
• Strong communication skills to translate complexity into clarity
• Confident with collaboration tools (SharePoint, Confluence, Teams, etc.)

When R&D ships new features, the entire business needs to be ready to act - from sales and marketing to support and operations. This role is the critical link that ensures information flows clearly and efficiently, helping us shorten time to market and deliver a better experience for customers.

If you’re someone who loves structure, clarity, and making teams more effective, this is your chance to play a high-impact role in how our products reach the world.

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!