Field Technician - Rack & Stack (Cisco)
Field Technician - Rack & Stack (Cisco)
Location: UK-wide
Travel: 60-80% nationwide travel
Contract Type: Contract/Freelance (Outside IR35)
Start: ASAP (flexible)
Role Overview
We are seeking an experienced Field Technician to support nationwide data centre and on-site deployments, primarily focused on rack and stack activities using Cisco infrastructure. The role is heavily field-based, with regular travel across the UK, supported by remote documentation and reporting work completed from home on non-site days.
This is a hands-on delivery role, ideal for technicians who enjoy physical infrastructure work and structured deployment projects.
Key Responsibilities
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Perform rack and stack installations of network and server equipment, primarily Cisco hardware
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Install, mount, and secure Switches, Routers, Firewalls, and related infrastructure
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Patch and dress copper and fibre cabling to agreed standards
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Label equipment and cabling accurately in line with client standards
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Conduct basic power-up, connectivity checks, and visual inspections
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De-install and remove Legacy equipment where required
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Work to site health & safety, security, and change control procedures
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Travel to client sites across the UK (typically 60-80% of working time)
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Complete deployment documentation, asset records, and site reports while working remotely from home
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Liaise with remote network engineers and project teams during installations
Essential Skills & Experience
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Proven experience in a field technician/rack & stack/data centre installation role
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Strong hands-on experience with Cisco hardware (Switches, Routers, Firewalls)
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Confident working in live data centre and enterprise environments
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Solid understanding of structured cabling standards (copper & fibre)
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Ability to follow technical runbooks and installation guides accurately
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Comfortable with frequent UK travel and onsite work
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Strong attention to detail for documentation and asset tracking
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Full UK driving licence
Bonus/Desirable Skills
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Exposure to Cisco Meraki environments (Switches, Firewalls, access points)
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Experience working with Palo Alto Firewalls or appliances (physical install level)
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Basic understanding of network concepts (VLANs, IP Addressing, connectivity testing)
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Previous experience supporting large rollout or migration programmes
Working Pattern
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Onsite: Field-based installation work across the UK
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Remote: Home-based days used for documentation, reporting, and preparation
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Occasional overnight stays may be required depending on site location