SAP Support Analyst

Job Title – SAP Support Analyst Job Location – TewkesburyJob ID – 40869About this opportunity and L3Harris UKOperating at 11 sites in the United Kingdom, L3Harris supports Britain's mission to secure and strengthen the country by delivering sovereign innovation across the space, air, land, sea and cyber domains. L3Harris in Tewkesbury is part of our Global Spectrum Superiority (GS2) division. In the land domain, our T7 and T4 multi-mission robots deliver next-generation remote capabilities and uncompromised performance. We design and manufacture world-leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counterterrorism.The Global Technology and Business Solutions department (EMEA region), functions as a high-performance hub that delivers core IT capabilities across our organisation. We focus on measurable outcomes, leveraging standardized processes, data-driven decision making and customer-centric delivery to support innovation and growth.We are seeking an experienced SAP support analyst to manage an organisation’s SAP landscape (SAP ECC6) and oversee the support work with other ERP platforms across the business.This role combines hands-on SAP expertise, ensuring ERP systems are stable, secure, and aligned with business objectives. The role will act as the primary point of contact for ERP-related initiatives, working closely with business stakeholders, external vendors, and internal IT teams.In addition to co-ordinating SAP support and development activities, the role will oversee other ERP applications used within the organisation and manage the relationship and tickets processed with external vendors (Sage 200, Infor Evolution).A few of our employee benefits are:Half day finish on a Friday25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family coverPension scheme of up to 8% employer contributionLife Assurance 4x salary (flexible up to 10x) Group income protectionFlexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme, travel insurance and electric car schemeEmployee Family Assistance Program providing mental health and wellbeing support Professional membership reimbursement (discretionary) What the role will involveThe responsibilities of your role will include the following:OwnershipAct as the technical and functional lead for the linux-based, SAP ECC6 environmentProvide SAP support activities including incident management, root cause analysis, and system improvementsProvide guidance across SAP modules such as FI/CO, MM, SD, PP, or other relevant areasEnsure SAP platforms meet business, security, and compliance requirements ERP Systems Strategy & GovernanceProvide oversight of ERP platforms, ensuring alignment with business processesSupport integrations between SAP and other business systemsProject Delivery & TransformationSupport ERP-related projects, including upgrades, enhancements, and system integrationsWork with stakeholders to translate business requirements into technical solutionsEnsure effective incident, problem, and change management processes are in placePromote knowledge sharing and maintain system documentation and support proceduresVendor & Stakeholder ManagementManage relationships with SAP partners, support providers, and ERP vendorsAct as the primary liaison between IT and business units regarding ERP capabilities and improvementsCoordinate external consultants and implementation partners when requiredSecurity, Compliance & Risk ManagementTo maintain SOX compliance, oversee SAP security roles, access controls, and compliance processesEnsure ERP systems meet audit, regulatory, and governance requirementsSupport business continuity and disaster recovery planning for ERP platformsWhat you’ll bring The role requires the following experience and skills:Security, Compliance & Risk ManagementTo maintain SOX compliance, oversee SAP security roles, access controls, and compliance processesEnsure ERP systems meet audit, regulatory, and governance requirementsSupport business continuity and disaster recovery planning for ERP platformsImportant to knowDue to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. #Spec,ApplicationDevelop#LI-GP1