Voice Architect (SC cleared)
Our client is currently looking for SC cleared Voice Architect. This is a 6 months contract initially with good possibility of extension.
The role is fully remote with onsite presence for a day or two through the project.
Key Responsibilities:
• Design and implement comprehensive Microsoft Teams Enterprise Voice solutions, including PSTN integration solutions such as AudioCodes Session Border Controllers and analogue gateways
• Develop and implement Microsoft 365 solutions based on best practices and guidelines from the Microsoft 365 Solution and Architecture Centre.
• Design enterprise architecture that aligns with networking, identity, security, and multi-national principles
• Understanding of key principles for networking, identity, security, and multi-national architectures
• Create detailed design documents that outline solution architecture and implementation plans.
• Utilize PowerShell scripting to automate administrative tasks and enhance the efficiency of M365 implementations.
• Maintain up-to-date knowledge of M365 technologies, industry trends, and best practices to ensure the delivery of cutting-edge solutions.
• Provide support in troubleshooting prominent technical issues related to M365 environments as required.
• Communicate effectively with clients, stakeholders, and team members to ensure the successful delivery of projects and fulfilment of client requirements.
• Provide thorough documentation for operation handover and knowledge sharing, ensuring smooth transitions and ongoing support
Required Skills and Experience:
• Must have experience in Microsoft Teams, Enterprise Voice and AudioCodes.
• Demonstrable experience with large, enterprise-scale voice transformation projects to Microsoft Teams Enterprise voice
• Demonstrable experience with Session Border Controllers and analogue gateways, with a range of AudioCodes devices
• Experience with foundational solution guides, architecture illustrations, design principles, and templates
• Familiarity with other M365 workloads, including:
o Active Directory and Entra ID
o Exchange Online
o SharePoint Online and OneDrive for Business
• Extensive knowledge of on-premises infrastructure, including Active Directory, servers, networks, EUC, and applications.
• Proficiency in PowerShell scripting for automation and administrative tasks.
• Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Strong troubleshooting skills and a methodical approach to problem-solving.
• Ability to work independently and as part of a team, managing multiple priorities and deadlines.
Qualifications:
• Bachelor’s degree in computer science, Information Technology, or a related field.
• SC-clearance is a must
• Relevant certifications in Microsoft 365 and related technologies.
• At least 10 years of IT consulting experience, with 5 years in a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Familiarity with industry best practices and regulatory requirements related to M365 and cloud-based solutions.