L3 IT Solutions Technician Apprentice – LA Micro Group – Bracknell, RG12 9BG – £17k
LA Micro Group (UK) Limited are offering the chance for a candidate to take part in a Level 3 IT Solutions Technician Apprenticeship. The successful candidate will build quality bespoke computer servers, basic hardware system components, networks and devices (including servers, end-user computers, and mobile devices, whether physical or virtual).
Role
- To install and configure basic hardware system components, networks and devices (including servers, end-user computers, and mobile devices, whether physical or virtual) as required.
- To take responsibility for the building, testing, and shipping of ‘build to order’ computer servers that comply with LA Micro UK standards.
- To develop technical IT skills to access remote systems; change system or application settings; system administration; setting up and upgrading components (infrastructure).
- To work at any stage of the hardware solution lifecycle from data removal, component testing, building, system updating and testing.
- To diagnose and understand client (sales) requirements and problems with specifications using sound analytical and problem-solving skills such as identifying compatibility issues and recommending alternative solutions.
- To comply with LA Micro UK’s ISO procedures, stock procedures, organisational policies, standards, legislation, security requirements, professional ethics, privacy, and confidentiality; and understand escalation policies.
- To create and maintain documentation in line with Company processes.
- To operate securely across all their areas of responsibility.
- To be responsible for tidiness and efficiency of the work area. This includes personal and warehouse areas.
- To gain knowledge of booking in/out engineer processes.
- To comply with LA Micro UK’s quality control standards.
This is not intended to be an exhaustive or definitive list; you may be required to carry out other duties as required.
Essential skills and characteristics:
- Good level of IT/computer knowledge
- Problem-solving, logical and creative thinking skills
- Ability to work as part of a team and independently
- Good verbal and written communication skills
- Customer/client focused
- Work experience in an office, IT or customer-facing environment
- A positive attitude and ability to take on responsibility
- Punctual with good time management skills
Training
During this Apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning to work towards completing the Level 3 IT Solutions Technician standard qualification (hardware pathway). You will also undertake Functional Skills training if required.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/it-solutions-technician-v1-0
- This apprenticeship is recognised for entry into the BCS, The Chartered Institute for IT, Register of IT Technicians confirming level 3 professional competence. Those completing the Apprenticeship can apply for registration.
- There may be the opportunity to apply for a full-time role at the end of the Apprenticeship, or you will be able to work as an IT Solutions Technician.
- Apprenticeship Standard
- IT solutions technician (level 3)
- Training Provider
- TECHNICAL PROFESSIONALS LIMITED
- Working Week
- Monday - Friday: 8:45am - 5:45pm (breaks to be confirmed) Successful candidates may need to work overtime and attend meetings when required.
- Expected Duration
- 18 Months
- Positions Available
- 2
- Closing Date
- Monday, 20th May 2024
- Start Date
- Monday, 3rd June 2024
Desired Skills
- IT skills
- Problem solving skills
- Team working
- Initiative
- Creative thinking skills
- Verbal communication skills
- Written communication skills
- Puntual/time management
- Positive attitude
Qualifications
- English GCSE or equivalent, grade 4 (C) (Desired)
- Maths GCSE or equivalent, grade 4 (C) (Desired)
About the Employer
LA MICRO GROUP (UK) LIMITED
LA Micro Group is an independent, growing collection of IT brands based in the heart of Bracknell. Founded in 2004 by our Managing Director, Dave Bell, our group has grown in size and success, year after year. Since then, the IT market has changed, becoming even more competitive and exposing itself to varying types and quality of service providers. We’re incredibly proud that we’ve continually grown and retained our customers’ trust. LA Micro Group is now home to a collection of dedicated divisions, each delivering exceptional services in their dedicated area and leading to us becoming one of the UK’s fastest-growing independent group companies. Working across the IT sector, we aim to provide complete solutions to businesses of any size. Specialising in sourcing and supplying refurbished IT hardware, our customers can be assured that they receive the most effective and affordable solutions. Our teams work to ensure each of our businesses delivers the most effective service to any company, from SMEs to large enterprise workforces.
- Company
- LA MICRO GROUP (UK) LIMITED
- Location
- Astro House Astro House, Unit 2 Brants Bridge, Bracknell, Berkshire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000.00
- Posted
- Company
- LA MICRO GROUP (UK) LIMITED
- Location
- Astro House Astro House, Unit 2 Brants Bridge, Bracknell, Berkshire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000.00
- Posted