Service Engineer Apprentice
We are looking to offer the right candidate the opportunity to complete an apprenticeship as a Fitted Furniture Installer Level 2 in the bathroom industry. You will be part of a team working in Hertfordshire and surrounding areas, fitting showroom displays and servicing our products in end users homes.
Role
- Installation and inspection of displays in retailer showrooms, building on customer relationships
- Assess and repair damaged or faulty shower enclosures/screens in both customer homes and bathroom showrooms
- Carry out saleable services to units/screens
- Telephone responses to aid and advise customers over the telephone - troubleshooting
- To be able to handle difficult conversations whilst remaining professional
- Liaise with the customer service team – updates to visits
- Maintaining recognised van stock
- To represent the company in a professional and competent manner
- Promote Lakes with every service visit
Training
- Full in house training provided towards the successful completion of the Level 2 Furniture Manufacturer standard qualification under the Fitted Furniture Installer pathway.
- Includes maths and English Functional Skills at Level 2 if applicable.
- Delivery method of training to be confirmed.
- Fully trained member of the Service Engineer team.
- Apprenticeship Standard
- Furniture manufacturer (level 2)
- Training Provider
- BEDFORD COLLEGE
- Working Week
- Monday - Friday, shifts to be confirmed.
- Expected Duration
- 18 Months
- Positions Available
- 1
- Closing Date
- Sunday, 4th August 2024
- Start Date
- Monday, 5th August 2024
Desired Skills
- Customer care skills
Qualifications
- English GCSE or equivalent, grade 4 (Desired)
- Maths GCSE or equivalent, grade 4 (Desired)
About the Employer
LAKES BATHROOMS LTD
Lakes is an award-winning manufacturer of innovative showering spaces. Established in 1986, we’re an independent family business with a strong reputation for quality, first-class customer service, speed of delivery and innovative solutions. Lakes is a Carbon Neutral Plus organisation, and the first company in the sector to achieve the Carbon Footprint Standard in March 2019.
- Company
- LAKES BATHROOMS LTD
- Location
- 5 Brand Street, Hitchin, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £12,313.60
- Posted
- Company
- LAKES BATHROOMS LTD
- Location
- 5 Brand Street, Hitchin, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £12,313.60
- Posted