Digital Community Manager Apprentice

You’ll play a key role in building, nurturing, and growing online communities that align with our brand, products, and values. You’ll contribute to digital marketing strategies, engage with our customer base across various platforms, and help ensure our online presence supports business growth and customer satisfaction.

Role

  • Develop, manage, and moderate our digital communities (e.g. Facebook Groups, Instagram, YouTube, and specialist forums).
  • Create engaging, on-brand content including posts, stories, reels, blogs, and newsletters to encourage interaction and growth.
  • Monitor and report on community engagement metrics using tools such as Google Analytics, Meta Business Suite, and others.
  • Support campaigns and product launches through digital community activation and engagement.
  • Respond to community questions, comments, and messages in a timely and professional manner.
  • Identify key community trends, feedback, and opportunities to shape content and communications strategies.
  • Collaborate with our Marketing, Customer Service, and Product teams to align community initiatives with wider business goals.
  • Stay current on digital trends, community management best practices, and industry developments.

Training

To remain in the role and then dependant on the the business needs at the time progress into other roles.

Apprenticeship Standard
Digital community manager (level 4)
Training Provider
JGA LIMITED
Working Week
Monday to Friday, 9.00am - 5.00pm. May work some evenings and weekends depending on the project. Any time spent working during this time will be will be deduct from your normal working hours.
Expected Duration
1 Year 4 Months
Positions Available
1
Closing Date
Friday, 8th August 2025
Start Date
Monday, 8th September 2025

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Qualifications

  • English GCSE, grade 4 / C or Above (Essential)
  • Maths GCSE, grade 4 / C or Above (Essential)

About the Employer

LANOGUARD LIMITED
Lanoguard is a growing UK-based business specialising in rustproofing and protective products for vehicles, marine, and industrial applications. We make and ship everything in-house, ensuring high quality and personal service. We're a small, friendly and supportive team full.
Company
LANOGUARD LIMITED
Location
Marine Workshops, Newhaven, England
Employment Type
Higher Apprenticeship
Salary
£15,000 a year
Posted
Company
LANOGUARD LIMITED
Location
Marine Workshops, Newhaven, England
Employment Type
Higher Apprenticeship
Salary
£15,000 a year
Posted