Front of House AV Technician

Location - Liverpool Street, London

Salary - £30,000-£35,000

Job Type - Full Time, Permanent

An excellent opportunity has arisen for a Front of House AV Technician to join a leading international law firm in their London office, providing vital audio-visual support at the heart of a professional, client-facing environment.

This is a highly visible role where you will play a key part in ensuring seamless meetings and events, working closely with Front of House, Workplace, and Information Services teams to deliver a first-class experience.

The Role

As a Front of House AV Technician, you will be based in the main reception area, acting as the go-to expert for all AV support across the London office. You will ensure meeting rooms and event spaces are fully operational, supporting both in-person and hybrid collaboration.

You will combine technical expertise with excellent communication skills to deliver a smooth, professional service to colleagues and clients alike.

Key Responsibilities

• Provide high-quality, client-facing AV support across the London office
• Set up and support in-person and hybrid meetings and events
• Act as the first point of contact for AV queries and troubleshooting
• Maintain and support meeting room technology, including MTR systems
• Carry out regular equipment checks and resolve faults proactively
• Coordinate repairs and maintenance with external AV suppliers
• Ensure all meeting spaces are presentation-ready at all times
• Support installations and upgrades of AV equipment
• Work collaboratively with internal teams to improve AV services
• Maintain accurate records of equipment and maintenance activity
• Provide AV guidance and training to Front of House teams
• Support reception/client services when required

About You

• Strong experience with AV systems and meeting room technology
• Confident supporting platforms such as Microsoft Teams, Zoom, Webex and Google Meet
• Solid troubleshooting skills with a proactive approach
• Basic networking knowledge (IP, MAC, DNS, connectivity)
• Excellent communication skills, both in person and via email
• Experience in a client-facing or customer-focused role
• Well organised with strong attention to detail
• Positive, adaptable and able to work both independently and as part of a team
• Comfortable delivering training and guidance to colleagues
• Good working knowledge of Microsoft 365

Benefits

• 35-hour working week
• Rotating shifts between 7:30am and 6:00pm
• Opportunity to work in a prestigious, international firm
• Exposure to modern AV technologies and systems
• Training opportunities, including first aider and fire warden certification
• Collaborative and inclusive working environment

If you are a technically skilled and service-driven professional looking to make an impact in a fast-paced, client-facing environment, this Front of House AV Technician role offers a fantastic next step in your career. Apply now to be considered.