Box Office Systems Coordinator

The Royal Albert Hall is recruiting for an enthusiastic and experienced Box Office Systems specialist to join our Ticketing team.

The Box Office Systems Coordinator is a new role within the box office. They will work very closely with the Ticketing Manager (Financial Reconciliation). Day to day they will work with this role holder in ensuring a timely delivery of settlements and cover this role when they are on holiday. They will also act as first point of contact for resolving ticketing-related issues, maintaining accurate records and support the overall ticketing process. They will also assist in testing new Web development and Tessitura versions (as required).

We are looking for someone with experience of Tessitura or an understanding of alternative ticketing systems. They will be able to work in a fast-paced environment and be able to organise and prioritise their workload. We are looking for a strong communicator with attention to detail with the ability to adapt to new technology, with good problem solving and analytical skills.

This is an exciting opportunity for individuals wishing to further their career in the Ticketing sector at a world-class venue.

Please click the apply button for more information about this role and to apply.

The closing date for all applications is 12pm on Monday 23rd March 2026. Applicants must be available for a first interview on the week commencing 13th April 2026.

The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply.