Data Apprentice

As a Business Data Apprentice you will play a vital role in supporting day-to-day operations, client communications, and data management tasks. Your responsibilities will include, but are not limited to:

Client Interaction:

Professionally meet and greet clients as they arrive at the office, ensuring a welcoming and professional first impression. You’ll also be responsible for directing clients to the appropriate team member or area and handling basic client enquiries

Data Entry and Record Management:

Accurately input data into spreadsheets and internal systems, ensuring all records are up to date, well-organised, and compliant with relevant data protection guidelines. Attention to detail and consistency will be essential

Post Handling:

Receive incoming post, open and scan correspondence, and distribute it to the relevant departments efficiently. You will also assist with sending out outgoing mail as required

Telephone and Call Handling:

Answer incoming calls promptly and professionally, transferring calls to the correct department or colleague. Take detailed messages when required and ensure follow-ups are completed

CRM System Use:

Utilise the organisation’s Customer Relationship Management (CRM) system to log interactions, update client information and support effective communication and record-keeping

Template Correspondence:

Generate and send pre-approved template letters and emails to clients and third-party organisations. Ensure communications are accurate, timely, and in line with company standards

• IT skills
• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Team working

• English GCSE or equivalent, grade 4 (Desired)
• Maths GCSE or equivalent, grade 4 (Desired)