Director of Information Technology
Position Title: Director of Information Technology
Location: London
About Leon Cycle
Leon Cycle is an international e-bike business founded in Germany in 2014, with operations across more than 10 countries in Europe, North America, and APAC.
We design, manufacture, and sell a wide range of electric bicycles, including mountain bikes, trekking bikes, folding e-bikes, and step-through models. Our products are sold through multiple channels, including our own e-commerce websites, global and local online marketplaces, dealer networks, and Leon Cycle–operated retail stores worldwide.
With continued global expansion and strong growth momentum, we are now seeking a Director of Information Technology to join our London headquarters and support our rapidly scaling digital and operational landscape.
Role Overview
The Director of Information Technology will play a critical role in designing, integrating, and operating Leon Cycle's global business application landscape, with a strong focus on e-commerce, sales, inventory, logistics, and data integration.
This role acts as a bridge between business teams and technology, ensuring that systems across regions, platforms, and partners are connected, scalable, secure, and aligned with business needs. The position requires both solution-level ownership and hands-on execution.
Key Responsibilities
Business Applications & Systems Ownership
• Manage, plan, and continuously optimize global business applications supporting Marketing, Sales, Operations, Finance, and HR
• Own the application landscape including but not limited to:
• E-commerce platforms (e.g. Shopify and local country websites)
• Online marketplaces (Amazon, eBay, and country-specific platforms)
• Dealer ordering systems (B2B portals)
• POS systems and retail store applications
• CRM, BI, and reporting systems
• Customer service systems (ticketing, omnichannel support tools)
• Finance systems and payment platforms
• HR and internal OA systems
System Integration & Data Connectivity
• Design and manage end-to-end system integrations across regions and platforms, including:
• Sales, order, and inventory data synchronization between Shopify, marketplaces, and ERP
• Inventory integration with multiple 3PL providers across Europe and North America
• Integration of global and local payment methods (PSPs, marketplaces, refunds, reconciliation)
• Dealer order flow from B2B systems to ERP, warehouse, and finance
• Customer service data integration across countries and channels
• Ensure real-time or near real-time visibility of sales, inventory, and fulfillment data for HQ and regional teams
Project Management & Vendor Coordination
• Lead IT application–related projects from requirement gathering to delivery, including system rollouts, migrations, and enhancements
• Work closely with external IT vendors, developers, and SaaS providers, ensuring deliverables are met on time and within budget
• Coordinate with internal cross-functional teams (e-commerce, sales, logistics, finance, customer service, HR) to translate business needs into system solutions
• Manage project timelines, risks, documentation, testing, and go-live support
Solution Design & Hands-on Implementation
• Translate business requirements into system architecture, technical design, and implementation plans
• Perform hands-on work including information gathering, documentation, configuration, development support, testing, and troubleshooting
• Actively support and maintain e-commerce platforms and connected systems during daily operations
• Continuously improve system performance, scalability, and usability
Security, Compliance & Data Governance
• Ensure application security and data protection in compliance with legal and regulatory requirements (e.g. GDPR)
• Define and enforce data access controls, system permissions, and security best practices
• Support audits, compliance checks, and internal controls related to IT systems and data
Who You Are
Experience & Technical Background
• Bachelor's degree in Information Technology, Computer Science, or equivalent
• 10+ years of experience in a similar IT solution, application management, or system integration role
• Hands-on coding experience using Java, PHP, JavaScript / HTML / CSS, Node.js
• Strong understanding of ERP, CRM, and business platforms, including configuration of workflows, formulas, and process automation
• Proven hands-on experience with retail and e-commerce systems, such as:
• Shopify or similar platforms
• Online marketplaces (Amazon, eBay, etc.)
• POS systems, store portals, and mobile retail apps (PDA / iPad)
Skills & Mindset
• Strong solution architecture and system integration mindset
• Excellent project management, analytical, and problem-solving skills
• Ability to manage multiple parallel initiatives in a fast-paced, international environment
• Comfortable working with both technical teams and business stakeholders
• Hands-on, ownership-driven, and pragmatic approach to delivery
• Strong communication skills in English; additional languages are a plus
What We Offer
• A key IT leadership role at global headquarters level
• High impact on Leon Cycle's global digital and operational backbone
• Exposure to multi-country, multi-platform, and multi-channel systems
• Competitive compensation package
• Opportunity to grow with a fast-scaling international e-mobility company