IT Support Apprentice
We are looking for a motivated and enthusiastic individual to join us as IT Support Apprentice. A fantastic opportunity to gain hands-on experience while working towards a Level 3 IT qualification.
This entry-level role is one in which you will play a key role in supporting the Foundation's technology infrastructure.
Role
- Provide first-line IT support to staff, including troubleshooting hardware and software issues.
- Assist with setting up and maintaining IT equipment (PCs, laptops, printers, etc.).
- Support network and system administration tasks.
- Help maintain accurate IT asset records and documentation.
Training
This role offers a unique blend of technical learning and practical experience across a modern Microsoft-based environment.
Working hours are 35 hours per week over five days, normally 9 a.m. to 5 p.m, with one day per week dedicated to studies, which will be online.
Potential to move to a permanent role with growth to Tier 1 level Support.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- BALTIC TRAINING SERVICES LIMITED
- Working Week
- Monday to Friday 9:00 a.m. to 5:00 p.m, with one day per week dedicated to studies.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 4th January 2026
- Start Date
- Monday, 2nd March 2026
Desired Skills
- Communication skills
- IT skills
- Organisation skills
- Problem solving skills
- Logical
- Initiative
Qualifications
- English GCSE, grade 4 and above (Essential)
- Maths GCSE, grade 4 and above (Essential)
- Computer Science GCSE, grade 4 and above (Desired)
About the Employer
LETCHWORTH GARDEN CITY HERITAGE FOUNDATION
We are the Letchworth Garden City Heritage Foundation – a unique place-based foundation with a vision to make the world’s first Garden City a great place for everyone to live, work and visit. We work to maintain and enhance the world’s first Garden City, managing our local property portfolio to generate income, which we then invest back into the community and landscape of Letchworth Garden City.