IT Technician Apprentice
Role
The successful candidate will work directly to the Chief Technical Officer and Chief Information Security Officer with all IT and security aspects of the business such as:
- Be the Single Point of Contact for any IT and security issue
- Maintain and repair IT systems, integrate assets and devices
- Work with users to identify issues and escalate to service providers
- Work with Managed Service Providers to resolve incidents
- Carry out technical projects
- Be part of an incident response team where required
- Develop their own technical, cyber and security skills
Training
Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place at either of our training centres, in Birmingham or Worcester, whichever is more suitable for your location.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge Areas Include:
- Hardware and Networking
- Software and Security
- ICT Administration
Upon successful completion of the apprenticeship there is an opportunity for the apprentice to become a full-time employee within the company as well as enhance their skills further.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- THE DEVELOPMENT MANAGER LTD
- Working Week
- Mon-Fri, shifts TBC.
- Expected Duration
- 1 Year 10 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 28th May 2025
- Start Date
- Tuesday, 3rd June 2025
Desired Skills
- Communication skills
- Organisation skills
- Customer care skills
- Creative
- Analytical skills
- IT skills
Qualifications
- English GCSE or equivalent, grade 4 (Essential)
- Maths GCSE or equivalent, grade 4 (Essential)
About the Employer
- Company
- LEVEL PEAKS ASSOCIATES LTD
- Location
- Level Peaks Associates Ltd, Unit 4, Hereford Trade Park, Holmer Road, Hereford, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 a year
- Posted
- Company
- LEVEL PEAKS ASSOCIATES LTD
- Location
- Level Peaks Associates Ltd, Unit 4, Hereford Trade Park, Holmer Road, Hereford, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 a year
- Posted