ServiceNow Architect

About the role you’re considering

SC Cleared or Clearable, Sole British nationality

We’re seeking a ServiceNow Architect who wants to grow their career and delight customers through a hybrid of project and foundational activities. We take a modern approach of working collaboratively internally and externally to achieve high levels of satisfaction both for our clients and ourselves. The ideal candidate will have experience in solutioning, designing and implementing ServiceNow solutions to improve business processes and improve user experiences. In this role you will work closely with our technology teams as well as our Automation Development team. The focus of all our staff is to enhance and transform our customer platforms and experience for the better.

Your role

As an integral part of our ServiceNow team, you’ll have fantastic opportunities to develop both yourself and our collective. As part of the team, you’ll be empowered to:

• Collaborate closely with stakeholders and cross-functional teams to gather and understand business requirements and translate them into technical designs.
• Lead the design and architecture of ServiceNow solutions, including custom applications and integrations, that meet client needs and industry best practices.
• Oversee the configuration and customization of ServiceNow applications, including ITSM, ITOM, HRSD, and others.
• Develop and maintain the overall architecture of ServiceNow platforms, ensuring architectural integrity and consistency across all ServiceNow modules.
• Provide technical guidance and mentorship to ServiceNow development team. To ensure the successful execution of ServiceNow projects.
• Stay up to date with ServiceNow releases and enhancements, ensuring customer platforms are leverage the best features and functionalities to drive innovation.

Your skills and experience

• Experience in ServiceNow development and architecture.
• Experience designing and implementing ServiceNow solutions across various modules.
• Proficiency in JavaScript, HTML, CSS.
• ServiceNow CAD and CIS certifications are preferred; equivalent experience will also be considered.

Your security clearance

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (sole or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.