Telesales

Telesales Appointment Setter - IT & Telecom Services
Location: Nazeing, Hertfordshire (Office-Based)
Salary: 26,000 - 30,000 + Commission

Our client is a market leader in delivering Managed Service Provider (MSP), IT, and telecommunications solutions to businesses across a wide range of industries. As part of their continued growth, they are expanding their commercial team and seeking a driven, self-motivated Appointment Setter who thrives on cold calling, uncovering opportunities, and helping to build strong client relationships.

Role Overview

This is a proactive, high-energy role for someone who loves picking up the phone and making things happen. You will be responsible for generating new business opportunities by making outbound calls, qualifying leads, and booking high-quality appointments for the sales team. You'll also have the chance to support early-stage account management, helping nurture prospects and ensuring a smooth handover to senior sales colleagues.

You'll be expected to make 80-100 outbound calls per day, identifying opportunities across IT, telecoms, and managed services. Your target is to secure 5-6 quality meetings per week, helping build a strong, consistent pipeline that contributes to long-term growth.

Key Responsibilities

• Make 80-100 proactive outbound calls daily to potential business clients.
• Qualify prospects and book 5-6 sales appointments each week.
• Build rapport, understand customer needs, and clearly communicate the benefits of the company's IT, telecom, and managed service solutions.
• Maintain accurate records of all activity in the CRM system.
• Work closely with the sales team to ensure a smooth transition of leads and follow-up actions.
• Consistently achieve and exceed weekly appointment-setting targets.

Key Skills & Attributes

• Previous experience in telesales, cold calling, lead generation, or appointment setting (experience within IT/telecoms/MSP environments beneficial but not essential).
• Confident communicator who is comfortable making high-volume outbound calls.
• A self-starter with strong motivation, resilience, and a results-driven mindset.
• Highly organised with excellent time management and attention to detail.
• Positive, energetic, and able to build rapport quickly.

What's on Offer

• Competitive salary of 26,000 - 30,000 DOE.
• Attractive commission structure with clear earning potential.
• Ongoing training, coaching, and career development.
• Supportive, collaborative team environment.
• Genuine opportunity for progression within a fast-growing organisation.

How to Apply

If you're a proactive, enthusiastic telesales professional who loves generating new business and wants to grow within a thriving company, we'd love to hear from you. Please apply with your CV and a brief cover letter explaining why you're the perfect fit.