Business Development Manager
Job Summary
The Business Development Manager is responsible for driving revenue growth by securing new security contracts, developing strategic client relationships, and promoting the company's SIA Approved Contractor (ACS) accredited security services. The role focuses on generating new business opportunities across sectors including construction, corporate, retail, logistics, industrial, healthcare, education, and events. ACS accreditation is often a key selling point because many public and private sector clients prefer or require SIA-approved contractors.
Key Responsibilities:
Business Development & Sales
- Identify, develop, and secure new business opportunities for:
- Manned Guarding
- Mobile Patrols
- Key Holding & Alarm Response
- CCTV Monitoring
- Door Supervision
- Event Security
- Reception & Concierge Security Services
- Generate leads through networking, referrals, tender portals, cold calling, and industry events.
- Build and maintain relationships with key decision-makers and procurement teams.
- Conduct site surveys and security risk assessments to understand client requirements.
- Prepare professional quotations, proposals, presentations, and tender submissions.
- Negotiate contracts and service level agreements.
- Achieve monthly, quarterly, and annual sales targets.
Client Relationship Management
- Develop long-term relationships with existing and prospective clients.
- Attend client meetings and review service performance.
- Identify opportunities for contract expansion and additional services.
- Ensure smooth mobilisation of newly awarded contracts in partnership with Operations Managers.
Market & Industry Development
- Monitor competitor activity and market trends.
- Identify opportunities within public sector, local authority, construction, facilities management, and commercial markets.
- Promote the company's ACS accreditation, compliance standards, and quality management systems as competitive advantages.
- Represent the company at networking events, exhibitions, and industry forums.
Essential Requirements
- Proven experience in business development within the security industry.
- Strong understanding of SIA licensing and ACS requirements.
- Experience winning contracts for manned guarding, mobile patrols, keyholding, CCTV, or event security.
- Excellent negotiation and presentation skills.
- Ability to build relationships with senior stakeholders.
- Strong commercial awareness and contract pricing experience.
- Proficiency with CRM systems and Microsoft Office.
- Full UK Driving Licence.