Salesforce Business Analyst (1 year FTC)

Our client is entering a critical phase of there Salesforce journey, migrating to a new, modern environment. This is not a lift-and-shift. We're looking for a senior, outcome-driven Salesforce BA to challenge, redesign and optimise how they operate before and during migration.

What you'll actually own:

• Lead end-to-end process review across Sales, Service and Operations
• Identify and remove inefficiencies, duplication and technical debt
• Define future-state processes aligned to scale, automation and reporting
• Act as a bridge between business and technical teams (Salesforce, integrations, data)
• Shape and support the migration approach (ensuring we don't carry forward legacy issues)
• Drive stakeholder alignment and decision-making at pace
• Ensure we exit the migration leaner, simpler, and more scalable

What we're looking for:

• Strong experience as a Salesforce BA in complex environments
• Proven delivery in Salesforce migrations or major transformations
• Deep understanding of Sales Cloud / Service Cloud
• Excellent process mapping, optimisation and data thinking
• Comfortable influencing senior stakeholders
• Comfortable partnering with development teams to deliver improvements
• Able to work autonomously and drive outcomes

Hybrid working