Technical Account Manager & Account Resourcing Lead (DV Cleared) | Hampshire | Inside IR35
Technical Account Manager & Account Resourcing Lead (DV Cleared) – Hampshire
Location: Hampshire (Site-Based)
Security Clearance: DV Clearance Required
Contract: Inside IR35
Join a High-Performing Team Supporting Critical National Infrastructure
We are looking for two experienced professionals to join a secure, high-profile technology programme in Hampshire. Whether your expertise lies in technical account leadership or strategic workforce planning, you'll play a key role in delivering exceptional outcomes for customers operating in complex environments.
1. Technical Account Manager
As the Technical Account Manager, you will act as the trusted advisor for key stakeholders, overseeing the delivery of infrastructure and managed services while driving operational excellence and long-term account growth.
Key Responsibilities:
- Build and maintain senior client relationships
- Lead end-to-end service delivery across complex environments
- Act as the escalation point for critical service issues
- Drive automation, innovation, and continuous improvement
- Manage budgets, forecasting, and commercial performance
- Identify opportunities to expand services and add value
Ideal Background:
- Technical Account Manager, Service Delivery Manager, or similar
- Strong infrastructure or managed services experience
- Executive stakeholder management
- Commercial and financial acumen
- Passion for service excellence and customer success
2. Account Resourcing Lead
As the Account Resourcing Lead, you will own workforce planning and resource management across the account, ensuring delivery teams have the right skills in place to meet business objectives.
Key Responsibilities:
- Lead workforce planning and demand forecasting
- Partner with Talent Acquisition and suppliers to fulfil hiring needs
- Monitor utilisation, headcount, and hiring pipelines
- Drive workforce optimisation, redeployment, and succession planning
- Produce reporting and insights to support strategic decisions
- Improve resourcing processes through automation and continuous improvement
Ideal Background:
- Resource Management, Workforce Planning, or Talent Operations
- Experience in complex technology or consulting environments
- Strong analytical and stakeholder management skills
- Knowledge of recruitment and delivery models
- Excellent organisational and communication abilities
Essential Requirements
- Current DV (Developed Vetting) Clearance
- Ability to work on-site in Hampshire
- Experience working in complex, customer-focused environments
Why Join?
This is an opportunity to work on mission-critical programmes where your expertise will directly influence delivery success. You'll collaborate with talented teams, engage with senior stakeholders, and help shape the future of technology services in a secure environment.
Whether you're passionate about leading customer relationships and technical delivery or optimising workforce strategy and resource planning, we'd love to hear from you.
Apply today to be part of a team that delivers real impact.