Field Support Engineer

We have an exciting job opportunity for Field Engineers role at Kirkintilloch, Glasgow, UK (Onsite)

Role : Field Engineer

sLocation : Glasgow, UK

.Work Type: Hybrid – Contract – 06 Month

s
Skills Required

: Role purpos

• e:Delivery of excellence for our custome
• r.To provide a professional field engineering service for provide and assure activities across Scottish Power’s strategic telecommunications network across Scotland and the interfaces into the SSEN, National Grid telecoms networks on behalf of Vodafone’s continued support contrac
• t.To be available for the provision of 24 x 7 x 365 1st line, assure activities and routine maintenance work for our key utilities' supplier
• s.Working alongside our project engineers on project delivery & assure delivery to achieve the benefits expected by both client and the Vodafon
• e.Be able to manage risk, ensure quality and health & safety requirements are being met on an individual and team basi
• s.Hold a technical knowledge of networking principles, having operated in both provide and assure delivery space and have a proven track record of successful technical project implementation across various delivery solutio

nsKey accountabilities and decision ownershi

• p Ensure projects are completed in a manner that ensures delivery to the time, cost, quality, health & safety parameters agreed with the client whilst conforming to Vodafone’s project engineering standards and others as agreed with the clien
• t.A requirement to complete project documentation as required by the project enginee
• r.Monitor progress against plan and recommend corrective action
• s.Identify issues and risks and escalate appropriatel
• y.Provide timely and quality communication to all stakeholder
• s.Ensure technical, test and quality plans as agreed are delivered to the project enginee
• r.Ensure the necessary project administration is carried ou
• t.Provisions of 1st, line assure activities on 24 x 7 x 365 basis adhering to our agreed contractual SLA targets. Reporting all information & updates to Vodafone’s service support des
• k.Completion of nominated RMI activities as & when require
• d.Recommend improvements and cost reductions where identifie
• d.The ability to respond and act promptly on all tasks being deliver
• edAbility to work as part of a team and on own initiati

veCore skills competencies, knowledge, and experienc

• e Exceptional organisation skil
• lsDemonstrable engineering installation & Commissioning experien
• ceAssure/Maintenance activity experien
• ceExcellent written and oral communication skil
• lsComputer Skills (Teams/Microsoft Offic
• e)Able to adapt to a fast-paced environme
• ntAbility to work to the applicable quality standard
• s.Scottish Power work authorizations required (training will be provided
• ).Installation of Networks & equipment (Commtel/SDH/PDH/Radio/Xtra
• n)Excellent knowledge of routing switching and data networki
• ngIP networking (Wan, LAN, MPL
• S)Experience in maintaining monitoring and troubleshooting networks and syste

ms
Must have technical / professional qualification

• s: Proven track record in the installation and support of DC Charger, PDH, SDH, Comtel, Microwave radio technology’s DC & AC experienc
• ed.Knowledge of Cisco & Alcatel produc
• ts.LAN & WAN Internetworking ski

llsDesira

• bleScottish Power authorisations 5th Addit
• ionNational Grid Authori
• sedNR
• SWAE
• USRI
• OSHEmergency First Aid at W
• orkDC/AC Competent (Hold a current certifica
• te)Experience working within a high voltage environment substations 11kv to 400

kv.Skills: Telecoms Field Engin

• eerErect and secure EMC cabinets and Power Equipment Racks (DC Charge
• rs)Install containment (Cable Tray, Trunki
• ng)Wiring and connection of DC cabling to IP and telecoms equipm
• entCabling and termination of IP and telecoms cables (SWA, CAT5, 10-100Pr cabl
• es)Installation and Commissioning of IP and telecoms equipm
• entTesting of circuits (protection services: VF, X21 & C37.94, Bearers: PDH, SDH, IP LAN & W
• AN)Installation and configuration of IP telepho
• nesInstallation of and applying configurations to Cisco/Alcatel Switch/Rout
• ersProvision, transfer and cessation of services/circu
• its1st line support and troubleshooting of IP and telecoms infrastructure 24x7x365 ba
• sisRoutine maintenance inspections on battery chargers, Optic Fibre cables, Pilot Cables, radio systems & CTC Record upda
• tesRisk Assessme
• ntsSite surveys to enable installati
• onsSR documentation (standing requirements) and handover documentat

ionSkills to cover some or all of the followi

• ng:Cisco IP LAN/WAN & MPLS interwork
• ingAlcatel IP produ
• ctsAvara PDH &
• SDHOTN Xtran MPLS
• -TPIP teleph
• onyRadio systems – Westica, Mimo Max, Cie
• nnaOperation of IP and telecoms test equipm
• entSymmetricom GPS tim
• ingFibre test
• ingPilot Cable test
• ingRequirements and authorisations and certificat
• ionSPEN Authorisations WI-2, EN-1, WL-1.5, 1.8, S
• B-2Full Driving Lice
• nceEmergency first aid at w
• orkIOSH, E