Unified Comms Engineer

Remote-first (Must be able to get into London when needed with occasional EU travel) | £70,000-80,000+

Working hours: 11a-7pm to align with US colleagues

We're supporting a global business who are expanding their Unified Communications function into Europe. They're looking for a senior UC Engineer to take ownership of Microsoft Teams Voice and collaboration technology, acting as the key presence for the EU.

This is a hands-on engineering role with strategic influence - you'll be working on major migrations, shaping UC architecture and rollout strategy, engaging with senior stakeholders, and shaping how collaboration technology works across the region. There's also a path to step into a leadership role as the EU team grows, if successful in the role

• Leading on Microsoft Teams Voice migrations (retiring Cisco CUCM/Webex).

• Designing and delivering UC architecture and rollout plans across the EU.

• Managing EU telecom carriers alongside the global UC lead.

• Engineering and supporting conference room/AV technology.

• Owning tenant provisioning, dial plans, voice policies, SBC integration.

• Acting as the go-to UC specialist in Europe, building strong stakeholder relationships.

• Supporting the wider M365 environment (c.20% of your time: Exchange, OneDrive, SharePoint).

• 5-10 years' UC experience, with strong Microsoft Teams Voice skills

• Background migrating Cisco CUCM Teams Calling

• Solid Microsoft 365 knowledge (Exchange Online, OneDrive, SharePoint, Entra)

• Proven experience in UC architecture and strategy (not just operations)

• Strong communicator - able to explain technical issues clearly to non-technical users

• Self-driven

• Exposure to EU telecom carriers, SBCs, and Direct Routing/Operator Connect.

• AV/meeting room technology experience.

• PowerShell for automation.

• Microsoft or Cisco certifications.

• Be the European lead for Unified Comms in a global business

• Work on high-impact voice migrations and cloud transformation projects

• Clear Pathway to team leadership in the EU

• Competitive package - Up to £80k+ with flex for the right person

• Remote-first, with occasional travel to EU hubs (London, Frankfurt, Paris)