Head of Engineering

Head of Engineering | Hybrid (London / Midlands)

Permanent

Our client is a market-leading organisation delivering digital products and technology solutions that support millions of customer interactions every year across a large, distributed operational estate. As the organisation continues to invest in its digital capabilities, it is seeking to appoint a

Head of Engineering to lead the next phase of its engineering evolution.

This is a newly created leadership role with responsibility for bringing together engineering, DevOps and quality engineering into a single high-performing function. Leading an organisation of approximately 50–100 engineers across UK, nearshore and offshore teams, you'll establish the

engineering standards, operating model and technical capability required to support a modern, cloud-first, AI-enabled organisation.

The Opportunity

This role sits at the centre of several major transformation programmes happening simultaneously.

You'll lead the evolution of engineering across a complex portfolio of digital products, helping the organisation balance innovation with operational resilience while creating a consistent approach to software delivery.

Key areas of focus include:

• Leading the modernisation of a legacy technology estate whilst continuing to deliver critical digital products.
• Driving cloud transformation and embedding scalable engineering practices across modern cloud platforms.
• Defining engineering excellence through consistent standards, software craftsmanship, code quality, testing and developer experience.
• Experience leading engineering teams responsible for customer-facing digital products across web, mobile and self-service platforms.
• Building DevOps excellence by creating true end-to-end ownership, increasing automation and embedding modern CI/CD and platform engineering practices.
• Establishing pragmatic AI adoption across engineering, introducing appropriate governance while enabling teams to use AI to improve productivity and software quality.
• Developing the engineering organisation itself building capability, coaching leaders and creating a workforce equipped with the skills needed for the next generation of software engineering.
• Creating a single engineering culture across internal, nearshore and offshore teams.

About You

• You'll be an experienced engineering leader who has led organisations through both technology and organisational transformation.
• You'll understand that engineering excellence isn't defined by technology choices alone. It's built through strong leadership, modern engineering practices, empowered teams and an operating model that enables engineers to do their best work.
• We're looking for someone who has successfully led large engineering organisations, bringing together Software Engineering, DevOps and Quality Engineering while driving improvements in engineering capability, automation, cloud adoption and AI-enabled software delivery.
• You'll be comfortable leading through influence, working closely with Product, Platform and Technology leadership, and creating an environment where engineering teams can deliver high-quality software at pace.

If you enjoy building engineering organisations as much as building technology, this is an opportunity to have a lasting impact on a business undertaking one of the most significant engineering transformations in its technology journey.