Digital Transformation Manager

Job summary

The Digital & Transformation Manager will support the leadership of the South Peterborough PCN but also work across all Lakeside Healthcare led PCNs to support with workstreams and initiatives appropriate to their skills.

The post holder will work with clinical and operational teams to ensure the PCN contract is delivered to the required standards in South Peterborough, deliver service improvement and efficiency, identify opportunities to make tangible positive transformation and execute change in a collaborative way.

The role holder will be key to the vision of the South Peterborough PCN but also contribute to the vision for all Lakeside Healthcare led PCNs.

Lakeside Healthcare lead four Primary Care Networks. Along with three other members of this team, the post holder will support our South Peterborough PCN.

Please note that we are unable to offer visa sponsorship for this position. Applicants will be required to demonstrate their right to work in the UK at interview.

Main duties of the job

1. Ensure the PCN contract is delivered to standard.

2. Work closely with key internal and external stakeholders at practice, PCN, ICB and neighbourhood level, to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered.

3. Along with the Clinical Director, be responsible for developing and embedding neighbourhood working in line with national and local strategy.

4. Implement, embed and evaluate practical improvements that make a difference to patients and staff.

5. Support project implementation and embedding, Quality Improvement (QI) processes, and coordinate and directly support the delivery of transformation activity at South Peterborough PCN across the PCNs as appropriate.

6. Optimise the use of technology in patient care and supporting processes.

7. Promote population health management and address health inequalities and championing diversity, inclusion, and sustainability of general practice.

About us

Lakeside Healthcare is a large GP partnership that provides NHS care for around 170,000 patients across Cambridgeshire, Peterborough, Northamptonshire and Lincolnshire. We are made of eight GP practices across 14 sites that are part of their local communities and work together as practices to provide resilience, sharing learning and professional back-office support services.

Our most important asset is our people, who provide care for our patients and help run our surgeries smoothly. We employ over 500 clinical and non-clinical staff, and we invest in training and developing to ensure that we retain and attract good quality staff who want to stay with us and be part of our team.

We are proud of what we do and strive to demonstrate our values of Caring, Respect, Quality and Teamwork in everything we do.

Since the inception of PCNs in 2019, we have witnessed remarkable growth and success stories within our PCNs, particularly in personalised care, pharmacy services, and the diverse clinical staff meeting the unique needs of our patients.

The role of PCNs in primary care and integrated neighbourhood healthcare is continually expanding, to adapt to this growth and align with the evolving landscape, we are recruiting to ensure we have the capacity to support our PCNs in delivering effective services for our patients, in partnership with our practices.