Operations Executive

Job Title: Operations Executive

Location: Benton, Newcastle Upon Tyne

Salary: £27,000 - £35,000 per annum, Depending on experience

Job Type: Full Time, Permanent

About The Company:

LamasaTech is a market-leading specialist in kiosks, digital signage and touch screens. We are featured in TechRadar's top interactive kiosk providers 2023 and were crowned winners of the North East England Chamber of Commerce's Export Business of the Year Award and the Innovation Award at the North Tyneside Business Awards in 2022.

We serve a range of industries internationally including Retail, Hospitality, Public Sector, Education and distribution.

LamasaTech are looking for an Operations Executive to join our growing team.

About The Role:

As Operations Executive you will support the day to day operational and finance needs of the business. This is a varied role which will require the successful candidate to multitask and have the ability to work with teams across the business to ensure operational success.

The ideal candidate will be highly organised, possess excellent people skills and be comfortable working with new software systems. They will have the ability to learn quickly and retain information easily, and have a genuine enthusiasm for small business culture - wearing multiple hats, working closely with a tight-knit team, and thriving in a fast-moving, collaborative environment.

Responsibilities:

Include but not limited to:

• Work closely with the Head of Operations and Finance Manager supporting their activities
• Arrange and manage international and domestic shipping alongside preparation of customs documents including booking domestic shipments on systems
• Obtain shipping quotations as requested by our Customer Success and Sales Teams
• Tracking and monitoring of shipments and updating account managers and clients as applicable
• Manage and update our serial number register
• Handle operational related admin tasks such as route planning and bookings for engineers if required
• Updating tasks with notes for transparency including updates from manufacturing etc.
• Using the CRM for accurate record keeping
• Invoicing of deals
• Creation and management of purchase orders - communicating with production for updates on orders
• Reconciliation of payments
• Reconciliation of stock
• Collection and processing of incoming invoices and receipts
• General administrative support to Operations and Finance teams
• Manage operational admin tasks where required

About you:

Skills and Experience:

• Highly organised
• Time management - able to manage workload and complete tasks on time
• Attention to detail - able to maintain accuracy in tasks
• Excellent communication skills both written and verbal
• Ability to work individually and as part of the wider team to achieve collective goals
• Confident with IT - able to learn software systems
• Able to follow and improve processes
• Able to use initiative and adapt to new situations

Desirable Skills and Experience:

Although experience in these areas would be desirable, full training will be provided.

• Experience with international logistics
• Experience using ERP systems
• Experience using Xero

Hours and location:

40 hours per week.

The role is based at our UK office in Benton, a short distance from the centre of Newcastle Upon Tyne. Office work is required for this role.

We operate a hybrid working model where 1-2 days can be worked from home after full induction is complete and according to business needs. Our standard office hours are 09:00 - 17:30, Monday - Friday. We also operate a flexible working hours policy for applicable roles.

Benefits:

• 22 days paid annual leave plus public holidays
• Additional 'gifted' Christmas shutdown leave (non-contractual)
• Pension scheme
• Employee Assistance Programme with Group Life Insurance of 4 x salary (death in service), mental health support, 24/7 remote GP access and healthy habits app with voucher rewards.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: Office Administrator, Operations Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Business Administrator, Secretary, Operations Assistant, Operations Executive, Operations Support Team may also be considered for this role.