Service & Product Technician

Service & Product Technician required for installation & Service of Noke projects across the UK and Europe.

Responsibilities and duties for the role will include:

• Working closely with Installers on sites to ensure the installation of Noke parts are in line with company specifications. • Help train new installers in the Noke team on Noke products.• Examine cables once they have been installed to make sure this has been correctly fitted.• Work in conjunction with the operations team to determine necessary job components and proactively correct project concerns.• Coordinate with operations to ensure Noke projects are completed in a timely manner.• Develop and maintain schedules of work and forecasts for completion projects within the timeframes. • Research and implement products, processes, and services for continuous improvements in the delivery of results.• Provide emergency response for installation and service, as requested by the customers.

Key attributes/skills and qualifications:• A minimum of 2 years working with installers and understanding installation means and methods.• Technical experience of 2 years in electronic security systems.• Possess a customer-centric attitude with the ability to collaborate.• Proficient in MS Office Suite of programs - Word, Excel, Outlook, Project.• Strong Mechanical and Technical aptitude.• Travel required.• Manually competent and awareness of manual handling. • Full driving license.• Language – English with any other languages preferable. French would be valued.