Clerical Officer

Job summary

We have an exciting opportunity for three post holders to support the transfer of the electronic patient records from ECR and RiO to EMIS. This will be supporting physical health services in the Central & West Network.

The post holders will be aligned to the Community administration hubs supporting working from sites including Clinics and Health Centres in Preston, Chorley & South Ribble localities. They will be required to work flexibly in response to the needs of the Digital and administrative service as directed by their administration line manager, to ensure continuity of a quality service provision.

Main duties of the job

The post holders will have a good standard of education with qualifications in English, Maths and Word processing. Excellent computer skills are essential to support the teams transitioning to a new patient administration system. General administration experience is required in order to provide a professional service to the clinical teams. Contact with patients by telephone is required and therefore, experience of dealing with people is essential, as are excellent interpersonal and customer care skills. It is essential that the post holder has good organisational and communication skills. The post holder will be required to work both as part of a team and on their own initiative.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well