Business Analyst, Change Management; Hybrid, Kent. 60k

Business Analyst / Change Manager
required near
Maidstone in Kent
paying upto
60k
+ Discretionary performance linked Annual Bonus to
lead the IT Change Management team consisting of Business and Test Analysts
, it is a
Hybrid role
, 4 days in the office after probation. Along with strong demonstrable Change Management experience they require knowledge is Azure DevOps of Click Up and SQL with an understanding of C# and Classic ASP would be beneficial.

We need someone who can take user stories and convert them to functional documentation. Must have excellent documentation skills, and able to spin many plates/projects at time and have excellent communication skills

Near Maidstone, Kent | Up to £60k + Annual Performance Bonus | Hybrid - 4 Days in Office After Probation

Are you a strategic thinker with a passion for change management and system design?

Join a successful, fast-growing company near Maidstone as their
Business Analyst / Change Manager
you'll lead a dynamic IT Change Management team focused on aligning bespoke systems with evolving business needs. This is your chance to make a real impact - managing critical system change projects from design through to beta testing while mentoring Business and Test Analysts.

This hybrid role offers flexibility, autonomy, and the opportunity to play a key part in shaping business-critical systems and processes.

Your Mission

• Own the
  system roadmap
• plan improvements and keep pace with strategic goals
• Manage and deliver
  change projects
  from concept to implementation
• Lead and mentor a team of
  Business and Test Analysts
  , setting clear goals and fostering collaboration
• Drive process improvement, documentation, and risk mitigation
• Translate business requirements into
  technical design documents
  and clear project artefacts
• Collaborate with senior stakeholders across departments to ensure system enhancements align with business priorities
• Champion
  change control
  , managing the full lifecycle from idea to implementation
• Conduct
  out-of-hours testing
  once per week

What You'll Be Doing

• Create documentation such as Project Roadmaps, Technical Design Specs, Use Case Diagrams, ERDs, Test Scripts & User Guides
• Facilitate workshops to elicit requirements and align stakeholders
• Support continuous improvement using Agile, Waterfall, or Kanban methodologies
• Communicate clearly and confidently across all levels of the business
• Ensure technical designs and solutions are robust, scalable, and user-focused

What You'll Bring

Essential Experience & Skills:

• Strong background in
  Change Management
  and systems/process design
• Demonstrable experience managing
  end-to-end software development lifecycle
• Proven leadership and
  team management
  skills
• Comfortable using tools like
  Azure DevOps
  ,
  ClickUp
  ,
  SQL
  , and Microsoft Office (Word, Excel, Visio, PowerPoint)
• Stakeholder engagement and facilitation skills
• Experience creating technical specifications and user stories
• Understanding of
  Agile
  ,
  Waterfall
  , or
  Kanban
  methods

Desirable Know-How:

• Knowledge of
  C#
  ,
  Classic ASP
  , or
  Java
• Familiarity with software testing and QA processes

The Ideal Candidate Will Be...

• Highly analytical and detail-oriented
• A confident communicator with a plain-English approach
• Adaptable, with a resilient mindset and strong problem-solving skills
• Organised, with the ability to juggle multiple projects and shifting priorities
• A supportive leader, committed to team development and collaboration
• Results-driven, tracking KPIs and proactively managing risks

Desired Skills and Experience
Change Management, Business Analysis, Project Management, Project CoOrdinator, end-to-end software development lifecycle, Test Documentation, Manual Testing, ClickUp, SQL, Azure DevOps, C#, Classic ASP, or Java