Change Manager, Hybrid, Maidstone, Kent. 60k

Systems Design Manager/ Change Manager required near Maidstone in Kent paying upto 60k + Discretionary performance linked Annual Bonus to lead the IT Change Management team consisting of Business and Test Analysts, it is a Hybrid role, 4 days in the office after probation. Along with strong demonstrable Change Management experience they require knowledge is Azure DevOps of Click Up and SQL with an understanding of C# and Classic ASP would be beneficial.

Near Maidstone, Kent | Up to £60k + Annual Performance Bonus | Hybrid - 4 Days in Office After Probation

Are you a strategic thinker with a passion for change management and system design?

Join a successful, fast-growing company near Maidstone as Systems Design Manager, where you'll lead a dynamic IT Change Management team focused on aligning bespoke systems with evolving business needs. This is your chance to make a real impact - managing critical system change projects from design through to beta testing while mentoring Business and Test Analysts.

This hybrid role offers flexibility, autonomy, and the opportunity to play a key part in shaping business-critical systems and processes.

• Own the system roadmap - plan improvements and keep pace with strategic goals

• Manage and deliver change projects from concept to implementation

• Lead and mentor a team of Business and Test Analysts, setting clear goals and fostering collaboration

• Drive process improvement, documentation, and risk mitigation

• Translate business requirements into technical design documents and clear project artefacts

• Collaborate with senior stakeholders across departments to ensure system enhancements align with business priorities

• Champion change control, managing the full lifecycle from idea to implementation

• Conduct out-of-hours testing once per week

• Create documentation such as Project Roadmaps, Technical Design Specs, Use Case Diagrams, ERDs, Test Scripts & User Guides

• Facilitate workshops to elicit requirements and align stakeholders

• Support continuous improvement using Agile, Waterfall, or Kanban methodologies

• Communicate clearly and confidently across all levels of the business

• Ensure technical designs and solutions are robust, scalable, and user-focused

Essential Experience & Skills:

• Strong background in Change Management and systems/process design

• Demonstrable experience managing end-to-end software development lifecycle

• Proven leadership and team management skills

• Comfortable using tools like Azure DevOps, ClickUp, SQL, and Microsoft Office (Word, Excel, Visio, PowerPoint)

• Stakeholder engagement and facilitation skills

• Experience creating technical specifications and user stories

• Understanding of Agile, Waterfall, or Kanban methods

Desirable Know-How:

• Knowledge of C#, Classic ASP, or Java

• Familiarity with software testing and QA processes

• Highly analytical and detail-oriented

• A confident communicator with a plain-English approach

• Adaptable, with a resilient mindset and strong problem-solving skills

• Organised, with the ability to juggle multiple projects and shifting priorities

• A supportive leader, committed to team development and collaboration

• Results-driven, tracking KPIs and proactively managing risks