Service Desk Analyst Contract, 3 months £200pd, Hybrid

IT Service Desk Analyst, Soho, London, near Oxford Circus (W1)

Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
A global media company needs an IT Service Desk Analyst to support its London office of around 70 users, plus a small number of colleagues in mainland Europe.
You'll be the IT presence on the ground in London, reporting to the US head office. It's a varied role for someone who enjoys being the person users turn to.
The work
Desk side and remote support for UK users
Logging, prioritising and resolving tickets to agreed service levels
Active Directory and Office 365 user administration
Setting up new equipment, plus hardware repairs and replacements
Software installs and upgrades
Supporting monthly patching through SCCM
Keeping inventory and documentation up to date
What you'll bring
IT service desk or support role experience
Good Windows, Active Directory and Office 365 skills
Some Mac support experience, with JAMF a bonus
An understanding of ITIL ways of working
A friendly, organised approach and strong customer service
Media sector experience is welcome, but not essential
To apply, send your CV to Langley James, quoting the job title. xehkeey
Remote working/work at home options are available for this role.