Assistant Business Support Manager (XN05)
Job summary
Expected Shortlisting Date17/09/2025
Planned Interview Date25/09/2025
Are you ready to apply your business management and administrative expertise in a role that truly makes a difference? If so, we have an exciting opportunity for you to join our Digital Business Support Team at Leeds Teaching Hospitals NHS Trust.
In this role, youll report to the Business Support Manager and be responsible for managing a small administration team. Youll provide comprehensive support to both the DIT Senior Leadership Team (SLT) and Senior Management Team (SMT), as well as deliver general administrative assistance across the wider department.
The post holder will have responsibility for a variety of administrative work streams for DIT including capital/ revenue finance administration, Mandatory Training and Appraisal compliance, departmental administration and DIT recruitment. There will be a requirement to support the Business Support Manager/ General Manager in monitoring and co-ordinating responses to internal and external audits, Health and Safety Assurance Controls, Risk Management and Business Continuity Planning.
The team is primarily based at the St Jamess Hospital site, and there will be a regular requirement to work onsite as part of a hybrid working rota.
In return, youll enjoy a varied, engaging, and rewarding role within a supportive team environment, with plenty of opportunities to learn, grow, and progress your career.
Main duties of the job
The post holder will report to the Business Support Manager and play a key role in delivering professional business administration support across the wider DIT department, which includes approximately 400 staff.
Key responsibilities include:
Providing line management and day-to-day supervision of the DIT Business Support Team, encouraging teamwork and promoting a positive learning environment.
Assisting the team with various business administration tasks such as travel and meeting room bookings, raising requisitions, supporting HR compliance reporting, distributing departmental communications, coordinating Freedom of Information requests, and maintaining departmental trackers.
Overseeing the recruitment process within the department to ensure it is up-to-date, well-monitored, and aligned with established KPIs.
Supporting and promoting Health and Safety initiatives throughout the department.
Leading and co-chairing the Loud and Clear staff engagement group, while encouraging health and wellbeing practices.
Assisting with procurement administration tasks.
Acting as the primary point of contact within the department, providing guidance and signposting as needed.
The ideal candidate will have strong organisational and communication skills, experience managing a team, and a positive, proactive attitude. The role offers a dynamic and rewarding work environment with a varied and fast-paced workload.
About us
DIT at LTHT is a dynamic and inclusive workplace where our Leeds Way Values guide everything we do, and respect for all colleagues is paramount. As part of the Trust, we are committed to continuous improvement and delivering the highest quality service, and we are looking for individuals who share this passion to join our team.
The DIT team manages the Trusts information technology, driving the implementation of cutting-edge digital innovations, sourcing the right hardware and software to meet business needs, and transforming data into valuable insights. This is an exciting time to join us, with a range of diverse and fulfilling opportunities available.
If you are motivated to contribute to operational services that enable effective patient care across Leeds, we would love to hear from you.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Job description
Job responsibilities
Please see supporting documents for full Job Description with further information on requirements of the role, the department and workflows and full person specification.
Person Specification
Experience
- Please give an example when you have produced documents/ reports that contains sensitive and confidential issues
- Provide an example when you have worked in partnerships with others and developed effective working relationships.
- Provide an example when you have managed a team and shown leadership qualities.
- Provide an example that demonstrates significant and in-depth knowledge of when you have managed the recruitment and selection process.
- Please give an example when have worked independently on a range of projects.
- Please give an example of when you needed to refer to the Data Protection or Freedom of Information Acts in your work.
- Please provide an example of a time when you have had to prioritise, schedule and monitoring workloads to meet deadlines and maintain a high-quality output.
- Please provide any experience of when you have worked in an Information Governance role.
- Please provide any experience of when you have worked within the health sector.
Additional Requirements
- Could you share an example that demonstrates your excellent communication skills, including verbal, written, presentation, or report writing abilities?
- Can you give an example of a situation where your strong organisational skills made a positive impact?
- Please provide an example of when you have dealt with confidentiality or handled sensitive information.
- Can you describe a time when your computer literacy skills helped you complete a task, and how you have shown willingness to develop these skills further?
- Can you share an example when you have had to refer to organisational policies and procedures when managing staff?
Qualifications
- Please provide information on the relevant degree level qualification you hold? (Business administration, computing or other relevant area gained by experience and training)
- Provide information on any relevant on substantial experience working in a large organisation using business analysis and or service improvement skills to deliver improved administration processes.
- Please provide information if you have computer programming and IT software skills.
- Please provide evidence of your continuous personal & professional development that shows willingness to undergo professional training as required.
- Please provide information on your experience in Recruitment and Selection processes & when you have been a single point of contact to provide support and advice to others?
- Please provide details if you have any Management qualifications.
- Please provide details if you have any previous NHS experience.
- Do you have any working knowledge of the Electronic Staff Record system (ESR)?
Qualifications
- Please provide information on the relevant degree level qualification you hold? (Business administration, computing or other relevant area gained by experience and training)
- Provide information on any relevant on substantial experience working in a large organisation using business analysis and or service improvement skills to deliver improved administration processes.
- Please provide information if you have computer programming and IT software skills.
- Please provide evidence of your continuous personal & professional development that shows willingness to undergo professional training as required.
- Please provide information on your experience in Recruitment and Selection processes & when you have been a single point of contact to provide support and advice to others?
- Please provide details if you have any Management qualifications.
- Please provide details if you have any previous NHS experience.
- Do you have any working knowledge of the Electronic Staff Record system (ESR)?
Skills & behaviours
- Can you provide an example of your involvement and responsibility in relation to Health & Safety in the workplace?
- Give an example when you have had to communicate, motivate and use negotiation skills to influence change and the techniques you used.
- Please provide an example when you have used various management styles to develop excellent working relationships with all levels of staff within your organisation.
- Can you give an example of when you challenged existing processes and introduced new methods or improvements?
- Give an example when you have worked autonomously and what techniques do you use to self-motivate.
- Can you share an example of a time when you successfully responded to diverse demands and expectations?
- Can you give an example when you have used your presentation, skills when presenting to a large group of people?
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds Teaching Hospitals
Address
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Employer's website
https://www.leedsth.nhs.uk/
- Company
- Leeds Teaching Hospitals
- Location
- Leeds, United Kingdom LS9 7TF
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £31049.00 - £37796.00 a year
- Posted
- Company
- Leeds Teaching Hospitals
- Location
- Leeds, United Kingdom LS9 7TF
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £31049.00 - £37796.00 a year
- Posted