Medical Secretary
Job summary
An exciting opportunity has arisen to join the HPB & Transplant Department as a Medical Secretary within the Abdominal Medicine & Surgery CSU at St James University Hospital. This full-time role supports a busy clinical service by providing high-quality administrative and secretarial assistance to clinicians and patients. The role will involve general secretarial duties which include the typing of correspondence, clinic letters, dealing with telephone enquiries and supporting the various referral to treatment targets. The successful candidate would also be expected to make appointments for patients. Strong organisation, excellent communication skills, and confidence using hospital IT systems are preferred. The ideal candidate will be proactive, detail-focused, and able to work both independently and as part of a supportive team. Previous medical or secretarial experience is desirable, and full training on departmental systems will be provided. For an informal discussion please contact: Rebecca Montague, Assistant Patient Services Co-Ordinator, Rebecca.montague2@nhs.net
Main duties of the job
To provide a comprehensive and high quality medical secretarial service to support clinical teams (Consultants, their medical teams e.g. junior medical staff or specialist nursing staff as appropriate) in delivering high quality care to the patients of Leeds and beyond. This role will additionally make a key contribution in improving the patient experience by supporting Directorate teams with the movement of patients through their 18-week pathway or other national waiting time standards as appropriate. The post-holder will: Work as part of a team to ensure that all clinical correspondence is turned around in a timely manner to allow patients to move through their pathway without any delays Work with Consultants and their medical teams. Manage their workload in line with departmental requirements or as identified by the Senior Medical Secretary. Deal with patient enquiries. Play a key role in ensuring that patients move systematically through their pathways by ensuring that the next steps are in the pipeline. Please see Job Description for further information.
About us
The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Job description
Job responsibilities
For questions about this job, contact:
Name Rebecca Montague Position Assistant Patient services Co-ordinator Email Rebecca.montague2@nhs.net Phone number 0113 206 8249 Shortlisting Date: 17/08/2026 Interview Date:01/09/2026
Why you should join our TeamThe job role is based in St. James’s University Hospital, for the renal service within the HPB & Transplant department. The team is only a small team who are very friendly and welcoming, we adhere to the Leeds Way Values in the office.
We are a great team who all care for one another and want to get the best out of our collaborative work ethic and do the best for the services that we cover. We would like someone that has the same motivation and end goal to apply for this role and we hope that you will fit right in.
What you will bring to the roleThe post holder will work as part of a secretarial team, responsible for the typing, issuing and filing of diagnostic reports, supporting the core service work of the department. The post holder will support the Clinical Team in the provision of an efficient and effective office service. To ensure that processes/procedures comply with legislative requirements covering Health & Safety, Data Protection and confidentiality.
- Application of Trust policies, hospital practices and procedures associated with the role of the medical secretary which requires specialist knowledge e.g. Medical Terminology, Patient Pathway protocols.
- Knowledge and experience of operating and utilising information systems, software applications and office equipment.
- Experience of using a variety of IT applications in a Windows based environment.
- Appropriate typing/IT qualification or equivalent.
- GCSE (or equivalent) English Language grade C or above.
- RSA Stage II typing/word processing or equivalent.
- The ability to cope with the sometimes distressing and emotional nature of the work when dealing with situations requiring sensitivity involving colleagues, patients and their families.
- An ability to communicate clearly and effectively at all levels, i.e. patients, relatives, colleagues and health professionals, within the Trust and externally.
- Aware of the Data Protection Act and appropriate care of patient information
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS TrustOur Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are....
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship EligibilityTo comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Person Specification
Qualifications
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Experience
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds Teaching Hospitals
Address
St James’s University Hospital
Leeds
West Yorkshire
LS9 7TF
United Kingdom
Employer's website
https://www.leedsth.nhs.uk/