PACS Manager (XR07)

Job description

Job responsibilities

JOB DETAILS

Job Title: PACS Support Manager

Reports to: Radiology IT Systems Manager

Band: 7

Department: Radiology

Location : Leeds Teaching Hospitals Trust

AfC Job No: 1074b

2. JOB PURPOSE/SUMMARY

To be operationally responsible and accountable for the PACS, working with the Radiology team, and teams from other CSUs, to provide a high quality PACS service.

To act as lead for PACS, and perform the duties of the Information Asset Administrator (IAA), having specialist knowledge of the system.

To act as a source of expertise, undertaking first line fault finding, offering clinical advice and leadership at an advanced level to clinicians/other hospital staff within and outside the Radiology department.

To have day to day operational management of the current PACS, assisting in the development of operational performance protocols using audit and clinical risk management tools. To monitor existing working practices associated with PACS and suggest/implement changes to policies and procedures where appropriate to ensure the smooth and efficient running of the various departments. Within Radiology this is done in conjunction with Radiology Service Managers and Clinicians, and outside Radiology, with Medical Managers, nursing and clerical staff, from the various CSUs.

3. ORGANISATIONAL CHART

See uploaded job description

4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

To have day to day operational management of the current PACS, assisting in the development of operational performance protocols using audit and clinical risk management tools. To monitor existing working practices associated with PACS and suggest/implement changes to policies and procedures where appropriate to ensure the smooth and efficient running of the various departments. Within Radiology this is done in conjunction with Radiology Service Managers and Clinicians, and outside Radiology, with Medical Managers, nursing and clerical staff, from the various CSUs

The post-holder will have freedom to act in the PACS environment on a day to day basis

The post-holder will be fully involved in discussions relating to policies and procedures so as to ensure that they reflect best practice, ensuring that the service is high quality and continually improves

To offer advice on the procurement of new equipment to ensure DICOM compliance of all acquisition equipment

Budgetary responsibility; the placing of orders and/or the signatory for purchasing against an agreed budget

To liaise with all disciplines of staff, other departments/wards within the hospital and various external sources in order to provide a quality service to patients and clinicians

To communicate technical equipment details and related information to clinical users in order to establish the level of equipment required by an area. This involves demonstrating and educating people on the systems of work as established by the post holder

To liaise with the Information Technology (IT) department to establish the capabilities of the hospital network, and to work in conjunction with them in developing the network as required to support the PACS

To highlight additional cash releasing benefits due to new working practices possible as a result of PACS implementation

To liaise with the IT and Medical Physics departments to agree installation of the required hardware and software, and to thoroughly test the equipment once installed

To be actively involved in the delivery of all training programmes relating to PACS

To evaluate systems of work within and outside Radiology, and where necessary, modify working practices to optimise diagnostic information and processes

To adapt and quickly respond to changes in service, patients or departmental needs

To attend and contribute to regular multi-disciplinary meetings. This includes fortnightly service delivery management meetings with the supplier

To assist in the continuous monitoring of PACS equipment, as well as the QA and testing of equipment

To manage patient data on PACS, ensuring by training and education that accurate patient and examination data is entered into the Radiology Information System (RIS), and Picture Archiving & Communication Systems (PACS), for both patient record integrity and statistical evaluation purposes. To fix and/or report any deficits in the data integrity of the PACS in use in the department

To act as a point of advice for all users of PACS. This requires a thorough understanding of all aspects of the system, as well as the ability to teach the principles to others

To implement back-up measures for times of system failure to ensure accurate patient and examination data is recorded

To reflect on systems of work and communicate areas of deficit or potential advancement.

To operate advanced software on the PACS, requiring excellent hand-eye co-ordination, e.g. multi-planar reformats. To participate in post processing of advanced imaging to produce additional diagnostic information, needing a high level of dexterity, co-ordination and sensory skills e.g. 3D model generation using an advanced PACS software

Must be able to make fine adjustments to manipulate digital media from the production of high quality diagnostic images

Dissemination of information to others on all clinical and non-clinical areas

To report clinical, non-clinical and radiation incidents in line with Trust and Departmental Risk Management policies

One to one training/instruction of clinical use of PACS application

Ensure all equipment is maintained to a high standard and is used appropriately

Regular processing of patient level investigations, utilising complex software involving image enhancement, formatting and annotation of images

To be able to relate clearly and succinctly the nature of any problems/issues, indicating any remedial action taken and the subsequent consequences of those actions. To acquire an understanding and appreciation of various companies policies with regard to contacting members of their staff. Building up a rapport with the staff will make for a friendlier, more productive working relationship.

Ensure appropriate documentation of operational procedures and maintenance of other departmental records both within and outside Radiology

Liaise with other departments and colleagues to ensure the smooth and efficient running of the service

To undertake additional duties and changes as may be reasonably required by line management in response to demands made on Clinical Radiology and the Trust

Staff

Responsible for selection, recruitment and retention of team members

Responsible for the effective management and development of the Image Handling team including training and mentoring

Ensure all members of the team have a clear and achievable set of objectives and personal development plan

Resource management

Manage resources within agreed constraints and limits

Deploy resources effectively and efficiently to provide a high quality service to the patient

Participate and advise in service moves that impact on the department, identifying resource implications of those moves

Information management

Participate in the continuing development of information systems within Radiology

Ensure audits are carried out when required, analyse the results and act upon them, noting down any learning points

To ensure protocols for the copying of examinations onto other archive media are followed

Ensure the accuracy and integrity of operational data entered into information systems

Be responsible for the monitoring and assessment of the environment, documenting and taking appropriate action to identify & reduce risks

Implement and monitor a Quality Assurance programme for diagnostic monitors on reporting workstations

Professional

Act as a source of expert knowledge providing clinical and technical advice throughout the hospital

To be aware of innovations in techniques, equipment and applications in the field of PACS. Introduce new developments as appropriate

To develop links with other PACS sites external to the Trust ensuring that developments and use of PACS in Leeds is in line with national trends

To continue professional development, attending clinical and scientific meetings and studying professional literature

Contribute to clinical audit

5. THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values

Additionally, the following are core values which relate specifically to this post:

Demonstrate a mature, enthusiastic, positive, flexible and highly motivated approach to work

Be committed and focussed to provide a quality service to all relevant parties

Honesty

The delivery of qualitative improvements in all aspects of the service

To maintain patient confidentiality at all times

Person Specification

Experience

• 5 years as a clinical Radiographer

• Management experience

Skills & behaviours

• Training skills
• Troubleshooting skills
• Communication skills

Qualifications

• BSc Diagnostic Radiography or equivalent
• HCPC Reregistered

• Management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Employer's website

https://www.leedsth.nhs.uk/