Applications Administrator
Job summary
The post holder will work within the Applications Management and Integration team to provide second line support and administration duties within the following areas:System SupportSystem administrationGeneral Support administrationUser LiaisonBasic Data analysis Information Governance compliance checksData input error resolution
You will provide day-to-day second line support/problem resolution for the Trust's digital systems and integrations under the Informatics portfolio.
Main duties of the job
o Assists in ensuring all systems documentation internal and external are maintained to the required standards.o Controlling Access to clinical Systems for all userso Monitoring of systems operability and escalating where issues ariseo Makes changes to required system access rights, for user(s) moving around the Trust as instructed by operational manager or workforce planning.o Highlight and ensure resolution of identified duplicate patient records in line with standard operating procedures
We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.
All our information is available in accessible formats. Please contact the Recruitment team recruitment.lypft@nhs.netAttached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application.
If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.
About us
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that any individual requiring a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Job description
Job responsibilities
Provides second line support for users of existing systems. Works to provide the resolution of issues/problems by analysis of information gathered in conjunction witho Operational staffo The wider Digital Change & Systems Teamo 3rd party providerso IT colleagues within Informaticso Performance Management & Informationo Information Governanceo Other Trust departments as and when necessary (e.g. Single Point of Access ) Escalates issues to management as required. Work closely with all system users. Assists in the monitoring of service desk calls assigned to the Applications Management and Integration team, making regular updates and ensures the user concerned is also kept informed of the calls progress/status.
To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.
So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.
Person Specification
Qualifications
- Good standard of education to a minimum of GCSE level
Experience
- Experience in Systems Management/Support/Administration type functions
- Experience of working with the NHS
Knowledge
- Knowledge of clinical systems and interfaces (front end and back end)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds and York Partnership NHS Foundation Trust
Address
St Mary’s House
Leeds
LS7 3JX
Employer's website
https://www.leedsandyorkpft.nhs.uk/
- Company
- Leeds and York Partnership NHS Foundation Trust
- Location
- Leeds, United Kingdom LS7 3JX
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £24937.00 - £26598.00 a year
- Posted
- Company
- Leeds and York Partnership NHS Foundation Trust
- Location
- Leeds, United Kingdom LS7 3JX
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £24937.00 - £26598.00 a year
- Posted