Registered Manager
Essential Experience
- Minimum of 2 years' management experience within a CQC-regulated adult social care service.
- Previous experience as a Registered Manager, Deputy Manager or Service Manager within Supported Living or Learning Disabilities services.
- Experience supporting adults with learning disabilities, autism and complex needs.
- Proven track record of achieving and maintaining CQC compliance.
- Experience leading successful CQC inspections.
- Experience managing safeguarding concerns, investigations and serious incidents.
- Experience of managing budgets and financial performance.
- Experience recruiting, supervising, coaching and developing staff teams.
- Experience managing staff performance, disciplinary and capability processes.
- Experience working with Local Authorities, Integrated Care Boards (ICBs), commissioners and multidisciplinary professionals.
- Experience implementing quality assurance systems and continuous improvement programmes.
- Experience managing occupancy, referrals and service development.
- Experience using electronic care planning and incident management systems.
- Level 5 Diploma in Leadership and Management for Adult Care (or equivalent).
- Eligible to register with the CQC as a Registered Manager.
- Full UK Driving Licence.
- Enhanced DBS clearance.
- Right to work in the UK.
- Health and Social Care Act 2008.
- CQC Fundamental Standards.
- Mental Capacity Act 2005.
- Deprivation of Liberty Safeguards (DoLS) and the Liberty Protection Safeguards (LPS) framework.
- Safeguarding Adults legislation and procedures.
- Positive Behaviour Support (PBS).
- STOMP principles (Stopping Over Medication of People with a Learning Disability, Autism or Both).
- Person-Centred Planning.
- Risk assessment and positive risk-taking.
- Medication management.
- Health and Safety legislation.
- Equality Act 2010.
- GDPR and confidentiality.
- Employment law principles relevant to people management.
- Exceptional leadership and people management skills.
- Excellent communication and interpersonal skills.
- Strong decision-making and problem-solving abilities.
- Excellent organisational and time management skills.
- Ability to motivate, coach and inspire teams.
- Strong report writing and documentation skills.
- Excellent verbal and written English.
- Financial awareness and budget management.
- IT proficiency, including Microsoft Office and electronic care management systems.
- Ability to analyse performance data and implement service improvements.
- Effective stakeholder management and relationship-building skills.
- Ability to remain calm and make sound decisions under pressure.
- Compassionate and person-centred.
- Honest, professional and trustworthy.
- Resilient and emotionally intelligent.
- Highly organised with excellent attention to detail.
- Flexible and adaptable.
- Positive and solutions-focused.
- Committed to continuous learning and development.
- Passionate about improving the lives of people with learning disabilities.
- Able to lead by example and promote an inclusive, respectful workplace.
- Previous experience achieving a Good or Outstanding CQC rating.
- Experience mobilising new supported living services.
- Experience supporting adults with behaviours of concern or forensic backgrounds.
- Experience in autism-specific support.
- Train the Trainer qualifications.
- First Aid qualification.
- Medication trainer or competency assessor experience.
- Knowledge of digital care planning platforms such as Nourish, CarePlanner, PASS, Access Care Planning or similar.
- Experience sponsoring overseas workers and managing international recruitment.