IT Services Apprentice Technical Specialist
As an Apprentice with I&T, you will have a fantastic opportunity to study and learn in a fast paced environment.
Role
Duties will include
- The processing of IT access requests
- Performing a triage role on incoming requests,
- Processing simple 1st line calls to a resolution for IT business systems
Training
- Business Administrator Level 3 Apprenticeship Standard
- There are opportunities to progress both within the recruiting team and the wider County Council workforce
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- LEICESTERSHIRE COUNTY COUNCIL
- Working Week
- Based on Monday to Friday 9.00am - 5.00pm, to be confirmed at recruitment.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 2
- Closing Date
- Sunday, 30th November 2025
- Start Date
- Monday, 5th January 2026
Desired Skills
- Communication skills
- IT skills
- Customer care skills
- Flexible and innovative
- Positive approach
- Good telephone manner
Qualifications
- English GCSE, grade A* to C or 9 - 4 (Essential)
- Mathematics GCSE, grade A* to C or 9 - 4 (Essential)
- other subjects, 3 as a minimum GCSE, grade A* to C or 9 - 4 (Essential)
About the Employer
Leicestershire County Council
As one of Leicestershire’s largest employers, we’re always striving to recruit high-quality, talented and committed staff.
- Company
- Leicestershire County Council
- Location
- County Hall, Glenfield, Leicester, Leicestershire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £24,423 a year
- Posted
- Company
- Leicestershire County Council
- Location
- County Hall, Glenfield, Leicester, Leicestershire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £24,423 a year
- Posted