Senior Product Manager (UK Cards)
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
- One of the UK’s newest unicorns with a team of just over 600 people
- Among the fastest-growing tech companies in the UK
- Profitable since 2017
- Backed by top investors including Balderton Capital and Goldman Sachs
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot )
- Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
- Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
- Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
- Shaping our mobile App experience to empower customers to manage their finances
- Optimising how we acquire new customers for speed and efficiency
- Improving our underwriting capabilities to support best-in-class credit decisions
- Building tools which maximise efficiency for our Customer Service and Fraud teams
- Finding new ways to support customers who may be experiencing financial difficulty
- Experience in a product, analytical or commercial role within Tech, Finance or Management Consulting
- Bonus: Experience working in start-up/scale-up environment preferred but not required
- Bonus: Experience in credit cards, lending, or fintech is a plus, but not a requirement
- A bias for action: you move fast, get things done, and iterate quickly based on feedback
- Possess high attention to detail and a “sweat the small things” approach to delivering a high quality product to our customers
- Are data-driven: you are comfortable challenging assumptions or being challenged to ensure good decisions are supported by data.
- Own and drive the strategy, execution, and growth of a vertical within our expanding cards business.
- Managing the delivery of our credit card proposition; define product roadmaps, break down complex problems into actionable steps, and prioritise ruthlessly based on impact.
- Champion data-driven decision-making, measuring outcomes, and iterating quickly based on learnings.
- Working alongside other Product Managers and an Engineering Team to define the product roadmap
- Testing and measuring the impact of new releases and experiments
- Liaising across teams (data science, Operations, developers etc.) to deliver new features and ideas
- Navigate a fast-paced, evolving fintech landscape, balancing innovation with compliance and risk management.
- Partnering with design to ensure our customers’ needs are always at the heart of what we’re building
- Autonomy; you are comfortable managing a product line
- Prioritising product features independently
- Creating new features based on discussions and requirements from the wider business
- Running standups and weekly planning sessions with the engineering team
- Being accountable for product delivery and the commercial impacts
- Collaborating with other business teams, allowing you to make many small decisions that impact features within the product
- Optimising developer time with an engineering mindset to maximise business impact
- Identifying bottlenecks early and working out the dependencies that may block the product development well ahead of time
- Problem solving; consistently breaking down complex business problems into bite sized chunks. Complex tasks don’t intimidate you and you are able to break down a complex problem into parts
- Analysis; you have experience with numerical analysis - at least excel, ideally some SQL. We will teach you the tools (SQL), but you need to feel very comfortable with numbers. You have used data to drive real-world actions
- Communication and leadership skills; you can communicate clearly and succinctly, orally and in writing; you enjoy a lively discussion. You effortlessly adjust your communication to suit your audience, from business owners to engineers. You don’t have a massive ego and you are happy to change your mind when presented with a good argument
- Collaboration; you have established close relationships with key stakeholders across data science, developers, compliance, customer service allowing you to quickly assemble cross functional teams for product delivery
- Working at speed; you make things happen. You are not afraid to roll up your sleeves and take responsibility for implementation and design decisions. You work at speed and enjoy a healthy dose of pressure
- Process management; a solid understanding of the software development life cycle and how product can support each stage
- Agility; not just Agile (Scrum or Kanban would be nice) but adaptability to thrive in an unstructured, fast-moving and constantly evolving high growth environment
- A Quick introduction call with someone from the Talent Team or Product Team
- A take-home exercise to complete in your own time + take-home debrief (via video)
- Final rounds:
- Cultural Interview with some wider team leads
- MD interview
- Head of Product / Group PM interview
- CPO
- The opportunity to scale up one of the world’s most successful fintech companies.
- Best-in-class compensation, including equity.
- You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas.
- Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday.
- We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance
- We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London