Network Operations Engineer
We are seeking a skilled Network Operations Engineer to join the IT team of a London-based Financial Services organisation. This is a hands-on operational support role, providing coverage for the Senior Network Engineer while also contributing to Platform Support activities. The position has a strong emphasis on AWS cloud networking and automation, helping to optimise performance and drive operational efficiency across a cloud-first environment. The successful candidate will demonstrate excellent communication skills, resilience, strong attention to detail, and a proactive desire to learn, with a clear passion for AWS technologies and automation.
Key Responsibilities:
- Opening and closing support tickets and resolving ongoing operational issues
- Supporting network services across both on-prem and AWS environments
- Assisting Senior Network Engineer with day-to-day operations and project tasks
- Contributing to automation initiatives to streamline support workflows and reduce manual effort
- Working closely with internal teams to ensure a stable and secure infrastructure
- Supporting continuous improvement in monitoring, maintenance, and service reliability
Skills & Experience Required:
- Decent AWS networking knowledge (e.g. VPCs, routing, security groups)
- Interest and/or hands-on experience with automation tools or scripting
- Strong communication skills with an ability to collaborate across teams
- High attention to detail and ability to work methodically through issues
- Resilience, eagerness to learn, and proactive approach to problem solving
- Experience in operational support or platform support environments