Apprentice Data Quality Assistant
Job summary
The post holder will support the Data Quality function. They will assist in the production of a range of data quality reports to enable targetedsupport of Trust staff and Service Managers to improve data quality within their Division. The post holder will also be required to correct data in the Trust's IT systems.
The post is based in the IT Department and as a result the post holder will be expected to play a part in the support of other clinical systemshelping to improve data quality within these systems.
Main duties of the job
Applications are invited from individuals who are motivated to learn and will develop an understanding of data quality and how it supports thebusiness functions of the Trust. The individual may not have all of the essential criteria described within the person specification for this role butcan display a willingness to work towards developing the required knowledge and behaviours to support the collection of high quality data.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
The post holder will support other colleagues to ensure that the Trust PAS is populated with accurate and timely data. Provide support for the validation process for Service Level Agreements (SLA) / Non-Contracted Activity (NCA) commissioner queries. Improve the Trusts NHS Number completeness by investigating and correcting patient records where no NHS number is present Check national database and other verified data sources for correct patient details (NHS number, address, postcode, DoB etc) and update onthe Trust PAS Dealing with monthly Service Level Agreement (SLA) and Non-Contracted Activity (NCA) validation queries within set timetable Use initiative and all available tools to establish the correct identity of the patient and update systems accordingly To work with colleagues in Information checking and correcting data quality items To ensure all data held on Trust systems is at the highest quality To identify problem areas relating to data quality and make recommendations for improvement Assist in the production and distribution of guidelines and procedures regarding data quality Assist in the implementation of any necessary changes within Data Quality which impact on the Trust PAS. Undertake any other duties as deemed appropriate within the Department.
Person Specification
Qualifications & Training
- Level 2 in English and maths or be willing to work towards Level 2 is equivalent to GCSE grades
- Willing to work towards Business Administration Level 3 or appropriate training
- GCSE Grades
Experience
- Entering data into IT systems.
- Checking data in IT systems for errors
- Experience of working in an administrative role within an NHS setting.
Knowledge
- High level of IT literacy, good working knowledge of Outlook, Microsoft Word and Excel
Skills
- Excellent communication skills - both written and oral
- Excellent inter-personal skills
- Good and accurate typing speed
- Able to maintain confidentiality
- Able to work effectively as member of a team and on their own
- Ability to perform and deliver under pressure of tight deadlines/circumstances
- Ability to use own initiative as required
- Excellent attention to detail
- Ability to concentrate on detailed tasks for long periods
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
Lewisham Old Town Hall
Catford road
London
SE6 4RU
Employer's website
https://www.lewishamandgreenwich.nhs.uk/