Workforce Rostering BAU Manager
Job summary
To line manage the Workforce Rostering business as usual (BAU) Team and provide a high quality and efficient support service to all Healthroster users across the Trust.
To develop and implement internal processes and procedures designed to ensure that BAU SLAs are met in a consistent and sustainable way and to report on results.
To lead the provision of customer focused technical support to HealthRoster users, and business focused maintenance and development of the HealthRoster platform including system upgrades, so that the Trust may benefit from enhancements to the product functionality.
Main duties of the job
To coordinate the delivery of a high-quality training programme for all Healthroster users, including the development of training materials. To participate in the review and updating of training materials as and when needed.
To continually review and maintain HealthRoster configuration and rostered departments in line with Trust strategy, policies and business changes, and national guidance.
Responsible for running monthly payroll according to internal processes and maintaining HealthRoster interoperability with ESR for the payment of unsocial hours, on-call and overtime duties, expenses, and the reporting of absences.
To contribute to service improvement monitoring, reviewing, and reporting on BAU performance and championing good working practices.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Job description
Job responsibilities
To line manage and develop the performance and capability of members of the Workforce BAU team including setting performance standards, promoting regular feedback, and carrying out annual appraisals. To set and monitor performance standards in the BAU team providing support and advice and addressing the need for additional training and development. To manage all HR issues according to Trust policies. To undertake performance and capability reviews, appraisals, sickness absence monitoring and address timekeeping and behaviour issues consistently and timely. Responsible for delivery of training for own direct reports, wider team and Healthroster users. Being the point of escalation for training issues that arise. To lead by example and instil and establish a supportive and collaborative culture within the BAU team, and wider team. Working with colleagues, the post holder is expected to embody best, most inclusive leadership in line with the Trusts Values & Behaviours.
Person Specification
Qualifications and Training
- Degree or tertiary qualification in relevant discipline or equivalent relevant work experience.
- PRINCE2 or equivalent project management qualification.
- Master's degree or working towards it
Experience
- Significant experience of advanced HealthRoster usage.
- Significant experience of leading and managing teams including performance management related activities
- Experience in managing a customer-focused service and meeting desirable results
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
Queen Elizabeth Hospital
Stadium Road
London
SE18 4QH
Employer's website
https://www.lewishamandgreenwich.nhs.uk/
- Company
- Lewisham and Greenwich NHS Trust
- Location
- London, United Kingdom SE18 4QH
- Employment Type
- Permanent
- Salary
- £47810.00 - £54710.00 a year
- Posted
- Company
- Lewisham and Greenwich NHS Trust
- Location
- London, United Kingdom SE18 4QH
- Employment Type
- Permanent
- Salary
- £47810.00 - £54710.00 a year
- Posted