Delivery Manager

Delivery Manager Cardiff (Hybrid – 1–2 days/week in office)

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About the team: You will be joining an existing team of delivery managers, each responsible for supporting their own product development squads and projects. The team is embedded in the daily life of the business working very closely with stakeholders and trusted by them to help steer delivery and ways of working. We are a close-knit team and meet daily to discuss issues and areas of common interest.

About the role: LexisNexis Risk Solutions is seeking a passionate and collaborative Delivery Manager to manage value delivery and ensure successful outcomes for initiatives supported by our Cardiff-based Agile software development team. You will oversee multiple projects or products simultaneously, ensuring coordination and alignment across different teams or initiatives.

The ideal candidate should demonstrate excellent communication and inclusive leadership skills, proven technical proficiency, a commitment to quality, a passion for business outcomes, a high level of emotional intelligence and personal and team accountability for all deliverables, communications, and overall performance. Alongside great soft skills and behaviors, you should have proficiency in governance, planning, process improvement and reporting.

Responsibilities :

• Support 2-3 cross-functional agile product development teams as they deliver features and complex capabilities – from planning stages through to delivery and ongoing iteration
• Work closely with your teams and dependent teams to identify and remove roadblocks, manage risks, whilst maintaining delivery momentum
• Work closely with the Software Development Lead and Product Owner to ensure that the teams remain closely synchronized and upcoming features are well planned
• Encourage a culture of team-driven decision making and commitment
• Maintain strong relationships with stakeholders and team members, fostering effective communication and collaboration
• Provide proactive visibility and effectively communicate delivery targets, commitments and progress
• Ensure timely use of project and technology tools to help drive accountability
• Ensure key metrics, resources and budgets are tracked and kept up to date
• Make recommendations for improvements to existing processes and procedures

Requirements:

• Demonstrable experience of Responsibilities section
• Proven experience in delivery project management within Agile environments.
• Knowledge, & application of Scrum and/or Kanban frameworks.
• Experience managing web-based application projects that offer both user-friendly interfaces and API access.
• Excellent analytical and problem-solving skills, with the ability to simplify complex issues.
• Comfortable operating in a fast-paced, evolving environment, managing multiple priorities.
• Proven experience collaborating within matrixed or shared team environments.
• Actively engaged in project and delivery management communities, contributing to best practices and continuous improvement.

Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life Assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work