Care Coordinator
Job summary
Linden Medical Group is a busy, forward-thinking GP practice committed to providing high-quality care to our patient population. We pride ourselves on delivering a patient-centred service and fostering a supportive and friendly working environment for our staff.We are seeking a motivated and organised Care Coordinator to join our team. The successful candidate will play a key role in supporting patients and clinicians by coordinating care, improving communication between services, and helping patients navigate the healthcare system. Working closely with GPs, nurses, healthcare professionals, and external agencies, you will help ensure patients receive the right care, at the right time, from the right service.
Main duties of the job
- Coordinate care for patients with long-term conditions, frailty, and complex health needs.
- Support patients to access appropriate health and community services.
- Liaise with hospitals, community teams, social care, care homes, and voluntary organisations.
- Assist with monitoring and tracking patient pathways and outcomes.
- Support multidisciplinary team meetings and follow up agreed actions.
- Help identify patients who may benefit from additional support or targeted interventions.
- Maintain accurate and up-to-date patient records.
- Provide excellent patient service through telephone and written communication.
About us
Linden Medical Group is a busy, forward-thinking GP practice committed to providing high-quality care to our patient population. We pride ourselves on delivering a patient-centred service and fostering a supportive and friendly working environment for our staff.
What We Offer
- A friendly and supportive team environment.
- Opportunities for training and professional development.
- The opportunity to make a real difference to patient care.
How to Apply
To apply, please submit your CV along with a covering letter explaining why you are interested in the role and how your skills and experience meet the requirements of the position.
For an informal discussion about the role, please contact:
Claire Mee Practice Manager
Job description
Job responsibilities
Main Duties
- Coordinate care for patients with long-term conditions, frailty, and complex health needs.
- Support patients to access appropriate health and community services.
- Liaise with hospitals, community teams, social care, care homes, and voluntary organisations.
- Assist with monitoring and tracking patient pathways and outcomes.
- Support multidisciplinary team meetings and follow up agreed actions.
- Help identify patients who may benefit from additional support or targeted interventions.
- Maintain accurate and up-to-date patient records.
- Provide excellent patient service through telephone and written communication.
Person Specification
Experience
- We are looking for someone who -
- Has excellent communication and interpersonal skills.
- Is highly organised and able to manage multiple priorities.
- Has experience of working in healthcare, social care, or a customer-focused environment.
- Demonstrates empathy, professionalism, and a patient-centred approach.
- Is confident using IT systems and databases.
- Can work independently and as part of a multidisciplinary team.
- Experience within primary care or the NHS would be advantageous but is not essential, as training will be provided for the right candidate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Linden Medical Group
Address
Linden Medical Centre
Linden Avenue
Kettering
Northamptonshire
NN15 7NX
United Kingdom
Employer's website
https://www.lindenmedical.co.uk/